Banking Ombudsman
A review of things you need to know before you go home on Tuesday; RBA cuts, Auckland house prices surge, rents sag, Govt debt falls, concrete growth slows, trucks sell well
5th May 15, 4:00pm
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A review of things you need to know before you go home on Tuesday; RBA cuts, Auckland house prices surge, rents sag, Govt debt falls, concrete growth slows, trucks sell well
Banking Ombudsman issues guidelines for borrowers transferring credit card debt between banks after growth in complaints
20th Mar 15, 12:20pm
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Banking Ombudsman issues guidelines for borrowers transferring credit card debt between banks after growth in complaints
Banks toughening rules around making early withdrawals from term deposits
What happened while we were away: ASB coughs up; Deflation seen; Gong for RBNZ; Trade Me buys into Harmoney and more
20th Jan 15, 6:00am
What happened while we were away: ASB coughs up; Deflation seen; Gong for RBNZ; Trade Me buys into Harmoney and more
NZ Bankers' Association says Government run public awareness campaign on AML would be useful
20th Oct 14, 5:00am
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NZ Bankers' Association says Government run public awareness campaign on AML would be useful
Banking Ombudsman sees big rise in AML, KiwiSaver cases as annual payouts to bank customers drop 40%
16th Oct 14, 8:15am
Banking Ombudsman sees big rise in AML, KiwiSaver cases as annual payouts to bank customers drop 40%
Banking Ombudsman calls for special treatment for payday lending and loan sharking in Responsible Lending Code
8th Sep 14, 5:00am
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Banking Ombudsman calls for special treatment for payday lending and loan sharking in Responsible Lending Code
Banking Ombudsman warns investors to check with their bank before selling properties to release capital
27th Aug 14, 11:46am
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Banking Ombudsman warns investors to check with their bank before selling properties to release capital
Impact from anti-money laundering legislation, bank fees class action, and RBNZ LVR restrictions felt in growth of bank customer complaints
1st May 14, 4:30pm
Impact from anti-money laundering legislation, bank fees class action, and RBNZ LVR restrictions felt in growth of bank customer complaints
Banking Ombudsman says enquiries and complaints rose 10% in first half-year but disputes fell 27%
11th Feb 14, 4:20pm
Banking Ombudsman says enquiries and complaints rose 10% in first half-year but disputes fell 27%
Banking Ombudsman reconfirms maximum amounts of money disgruntled bank customers can be awarded, joins interpreting service
4th Dec 13, 9:21am
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Banking Ombudsman reconfirms maximum amounts of money disgruntled bank customers can be awarded, joins interpreting service
Banking Ombudsman annual report shows big jump in enquiries from Kiwibank customers, ANZ resolving all merger related queries internally
16th Oct 13, 11:45am
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Banking Ombudsman annual report shows big jump in enquiries from Kiwibank customers, ANZ resolving all merger related queries internally
Banking Ombudsman expects an increase in disputes between banks and their customers as LVR restrictions begin
2nd Oct 13, 9:54am
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Banking Ombudsman expects an increase in disputes between banks and their customers as LVR restrictions begin
Banking Ombudsman issues guide on guaranteeing another person's debt
NZ's anti-money laundering laws now in effect with banks expected to pry more into customer identity and account activity
1st Jul 13, 9:43am
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NZ's anti-money laundering laws now in effect with banks expected to pry more into customer identity and account activity
Banking Ombudsman says enquiries about banks up 14% in 1st nine months of year
6th Jun 13, 4:05pm
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Banking Ombudsman says enquiries about banks up 14% in 1st nine months of year
Banking Ombudsman tells customers to do their homework, banks to be better teachers as complaints remain at historical highs
8th Nov 12, 4:38pm
Banking Ombudsman tells customers to do their homework, banks to be better teachers as complaints remain at historical highs
Banking Ombudsman turning attention to internet and mobile banking as overseas evidence shows rising complaint levels in new banking areas
16th Oct 12, 4:23pm
Banking Ombudsman turning attention to internet and mobile banking as overseas evidence shows rising complaint levels in new banking areas
Fed Farmers says farmers must take personal responsibility over bank deals gone sour; Banking Ombudsman says heavily indebted farmers reluctant to make waves with their banks
16th Oct 12, 4:14pm
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Fed Farmers says farmers must take personal responsibility over bank deals gone sour; Banking Ombudsman says heavily indebted farmers reluctant to make waves with their banks
Commerce Commission 'assessing' bank interest rate swap agreements with farmers, and ANZ National Bank's Rural Growth Fund against Fair Trading Act
4th Oct 12, 4:12pm
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Commerce Commission 'assessing' bank interest rate swap agreements with farmers, and ANZ National Bank's Rural Growth Fund against Fair Trading Act
Upside and downside; Test your banking IQ; Hunger Games - brought to you by Barclay's; The 15 Minute job hunt; Fast tracking the mortgage
4th Sep 12, 10:31am
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Upside and downside; Test your banking IQ; Hunger Games - brought to you by Barclay's; The 15 Minute job hunt; Fast tracking the mortgage
Banking Ombudsman tells customers banks aren't obliged to reduce or waive break fees as she starts getting complaints
14th Jun 12, 2:47pm
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Banking Ombudsman tells customers banks aren't obliged to reduce or waive break fees as she starts getting complaints
'No wholesale move by banks to sell people out of their homes,' bank lobby group says responding to Terralink pointing to 'marked upturn' in major banks forcing mortgagee sales
13th Jun 12, 4:21pm
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'No wholesale move by banks to sell people out of their homes,' bank lobby group says responding to Terralink pointing to 'marked upturn' in major banks forcing mortgagee sales
Banking Ombudsman issues guide on mortgagee sales urging customers to talk to their bank early before the situation becomes irreversible
13th Mar 12, 10:17am
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Banking Ombudsman issues guide on mortgagee sales urging customers to talk to their bank early before the situation becomes irreversible
Mortgage defaults drive increase in bank customer complaints to Banking Ombudsman
15th Dec 11, 3:35pm
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Mortgage defaults drive increase in bank customer complaints to Banking Ombudsman