Andrew Hooker
Andrew Hooker says the consumer is the winner - for now - from insurers flip flopping over sum insured policies
17th Mar 15, 12:21pm
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Andrew Hooker says the consumer is the winner - for now - from insurers flip flopping over sum insured policies
Govt consulting on whether to give independent dispute resolution bodies more power to handle costly insurance-related disputes
6th Mar 15, 5:00am
Govt consulting on whether to give independent dispute resolution bodies more power to handle costly insurance-related disputes
EQC at 70, a great asset for New Zealand or an aggressive muddler?
Andrew Hooker questions whether sum-insured policies actually work, calls for better underwiting standards
6th Nov 14, 7:01am
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Andrew Hooker questions whether sum-insured policies actually work, calls for better underwiting standards
Andrew Hooker wonders if, when an insurance company loses a test case, it has a responsibility to make good those who believed them before the case was decided
6th Oct 14, 5:28pm
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Andrew Hooker wonders if, when an insurance company loses a test case, it has a responsibility to make good those who believed them before the case was decided
Fair Play on Fees confirms action against BNZ and Westpac will target same range of exception fees as in ANZ and Kiwibank cases
19th Aug 14, 5:24pm
Fair Play on Fees confirms action against BNZ and Westpac will target same range of exception fees as in ANZ and Kiwibank cases
Fair Play on Fees says it'll sue BNZ and Westpac over exception, or penalty, fees; Urges their customers to sign up
18th Aug 14, 7:29am
Fair Play on Fees says it'll sue BNZ and Westpac over exception, or penalty, fees; Urges their customers to sign up
Andrew Hooker argues we should follow the Aussies and update our insurance law to reflect a better balance for the obligations of disclosure
3rd Jul 14, 3:05pm
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Andrew Hooker argues we should follow the Aussies and update our insurance law to reflect a better balance for the obligations of disclosure
Andrew Hooker points out how one-sided some health or life insurance policies can be on excluding pre-existing conditions
26th May 14, 12:23pm
Andrew Hooker points out how one-sided some health or life insurance policies can be on excluding pre-existing conditions
Andrew Hooker explains how the courts are helpful in sorting out insurance disputes, but only after appeal from faulty lower court decisions
23rd Apr 14, 10:44am
Andrew Hooker explains how the courts are helpful in sorting out insurance disputes, but only after appeal from faulty lower court decisions
Caution for bank customers over 'some measure of danger' in litigation funder led bank penalty fees cases
1st Apr 14, 3:10pm
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Caution for bank customers over 'some measure of danger' in litigation funder led bank penalty fees cases
Andrew Hooker tells a recent story of how a car theft claim went very badly wrong, and is still unresolved even after a trial clearing the customer
31st Mar 14, 12:00pm
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Andrew Hooker tells a recent story of how a car theft claim went very badly wrong, and is still unresolved even after a trial clearing the customer
Kiwibank responds to exception fees law suit arguing customers failed to take steps to prevent the fees and it has a 'right of set off' from loss or damage
21st Mar 14, 3:57pm
Kiwibank responds to exception fees law suit arguing customers failed to take steps to prevent the fees and it has a 'right of set off' from loss or damage
Andrew Hooker says there is more you should know about the value you insure your house for, and the limits of quantity surveyor reports
15th Mar 14, 10:19am
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Andrew Hooker says there is more you should know about the value you insure your house for, and the limits of quantity surveyor reports
When you have an income protection insurance claim it is too late to fight about the details. Andrew Hooker points out one key thing to check up front
25th Feb 14, 9:30am
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When you have an income protection insurance claim it is too late to fight about the details. Andrew Hooker points out one key thing to check up front
Bank suer Andrew Hooker says settlement in fees cases 'always an option', suggests limitation period could be doubled from 6 years
12th Feb 14, 5:22pm
Bank suer Andrew Hooker says settlement in fees cases 'always an option', suggests limitation period could be doubled from 6 years
Fair Play on Fees pulls ASB, BNZ and Westpac into its representative action over bank penalty fees
11th Feb 14, 10:12am
Fair Play on Fees pulls ASB, BNZ and Westpac into its representative action over bank penalty fees
Australian class action court ruling 'very favourable development for NZ banks factually'
7th Feb 14, 4:10pm
Australian class action court ruling 'very favourable development for NZ banks factually'
Kiwibank accused of charging 'extravagant and unconscionable' exception fees in Fair Play on Fees court papers
9th Dec 13, 10:24pm
Kiwibank accused of charging 'extravagant and unconscionable' exception fees in Fair Play on Fees court papers
Kiwibank staying mum on Fair Play on Fees' legal action over exception fees
Fair Play on Fees names Kiwibank as second bank in exception fees 'class action'
13th Nov 13, 11:03am
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Fair Play on Fees names Kiwibank as second bank in exception fees 'class action'
Fair Play on Fees to name second bank in exception fees 'class action' today
13th Nov 13, 8:54am
Fair Play on Fees to name second bank in exception fees 'class action' today
Andrew Hooker sees KiwiAssure as a backward step; but he does want to see more active insurance regulation, updated law
4th Nov 13, 8:01am
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Andrew Hooker sees KiwiAssure as a backward step; but he does want to see more active insurance regulation, updated law
Fair Play on Fees says customers can now keep signing up for ANZ 'excessive' fees case until December 13
29th Oct 13, 7:15am
Fair Play on Fees says customers can now keep signing up for ANZ 'excessive' fees case until December 13
ANZ says if its exception fees are ruled void, which they shouldn't be, it has incurred losses and wants payment
3rd Oct 13, 4:13pm
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ANZ says if its exception fees are ruled void, which they shouldn't be, it has incurred losses and wants payment