consumers
Bank lobby group wants Privacy Bill's threshold for notifiable privacy breaches lifted
11th Jun 18, 11:32am
Bank lobby group wants Privacy Bill's threshold for notifiable privacy breaches lifted
Rebecca Sellers urges New Zealand consumers & businesses to have their say in the Government's long awaited review of insurance contract law
5th Jun 18, 11:41am
Rebecca Sellers urges New Zealand consumers & businesses to have their say in the Government's long awaited review of insurance contract law
FMA CEO Rob Everett says the financial services sector is at a tipping point and needs to focus on how to make sure customers get a better deal
4th Jun 18, 6:31am
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FMA CEO Rob Everett says the financial services sector is at a tipping point and needs to focus on how to make sure customers get a better deal
Although strictly speaking it's outside the RBNZ's mandate, Governor Adrian Orr introducing a much greater focus on consumer outcomes to the central bank is welcome, Gareth Vaughan says
2nd Jun 18, 7:02am
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Although strictly speaking it's outside the RBNZ's mandate, Governor Adrian Orr introducing a much greater focus on consumer outcomes to the central bank is welcome, Gareth Vaughan says
FMA's Rob Everett says review of bank conduct & culture shows plenty that could be done better but so far no evidence of systemic misconduct
30th May 18, 2:00pm
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FMA's Rob Everett says review of bank conduct & culture shows plenty that could be done better but so far no evidence of systemic misconduct
BNZ service loss, blamed on parent NAB, raises questions about its implementation of RBNZ's outsourcing policy & closely follows RBNZ stating foreign controlled banks must acknowledge they are operating in NZ & the responsibilities this implies
28th May 18, 10:40am
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BNZ service loss, blamed on parent NAB, raises questions about its implementation of RBNZ's outsourcing policy & closely follows RBNZ stating foreign controlled banks must acknowledge they are operating in NZ & the responsibilities this implies
Judge rules Harmoney's platform fee is a credit fee, doesn't accept the 'relative novelty of peer-to-peer lending should preclude the usual application of the CCCFA'
21st May 18, 10:31am
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Judge rules Harmoney's platform fee is a credit fee, doesn't accept the 'relative novelty of peer-to-peer lending should preclude the usual application of the CCCFA'
Commerce and Consumer Affairs Minister Kris Faafoi disappointed life and health insurers spent $34m on soft commissions in two years, but won't commit to banning them
17th May 18, 10:59am
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Commerce and Consumer Affairs Minister Kris Faafoi disappointed life and health insurers spent $34m on soft commissions in two years, but won't commit to banning them
Life and health insurers spend 9% of their sales revenue on soft commissions for the advisers who sell their products; FMA warns of conflicts of interest
16th May 18, 3:00pm
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Life and health insurers spend 9% of their sales revenue on soft commissions for the advisers who sell their products; FMA warns of conflicts of interest
Any NZ inquiry into the conduct of the financial services sector will require a lengthy and deep probe into the insurance sector, Gareth Vaughan argues
15th May 18, 4:10pm
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Any NZ inquiry into the conduct of the financial services sector will require a lengthy and deep probe into the insurance sector, Gareth Vaughan argues
Michael Wood, the Chairman of Parliament's Finance and Expenditure Select Committee, says summoning bank CEOs to appear before MPs is an ‘open and live option’
15th May 18, 1:05pm
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Michael Wood, the Chairman of Parliament's Finance and Expenditure Select Committee, says summoning bank CEOs to appear before MPs is an ‘open and live option’
FMA and RBNZ's response to revelations from Australian financial services Royal Commission appear 'rather desperate' and 'driven by being seen to be doing something'
11th May 18, 1:47pm
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FMA and RBNZ's response to revelations from Australian financial services Royal Commission appear 'rather desperate' and 'driven by being seen to be doing something'
'You're in New Zealand,' RBNZ's Adrian Orr tells overseas owned, NZ operating banks, and your behaviour needs to be consistent with our laws and expectations
11th May 18, 9:38am
'You're in New Zealand,' RBNZ's Adrian Orr tells overseas owned, NZ operating banks, and your behaviour needs to be consistent with our laws and expectations
Commerce Commission probes problems with ANZ loan calculator that undercharged interest to about 100,000 customers
9th May 18, 12:39pm
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Commerce Commission probes problems with ANZ loan calculator that undercharged interest to about 100,000 customers
Gareth Vaughan probes the FMA & RBNZ's demand for NZ banks to prove they're better behaved than their Aussie parents & concludes the argument for a Royal Commission doesn't stake up at this point
3rd May 18, 10:01am
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Gareth Vaughan probes the FMA & RBNZ's demand for NZ banks to prove they're better behaved than their Aussie parents & concludes the argument for a Royal Commission doesn't stake up at this point
FMA's CEO Rob Everett & RBNZ Governor Adrian Orr tell NZ's big bank CEOs to prove their banks are different to their Aussie parents
2nd May 18, 7:39am
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FMA's CEO Rob Everett & RBNZ Governor Adrian Orr tell NZ's big bank CEOs to prove their banks are different to their Aussie parents
Despite the revelations from Australia's Financial Services Royal Commission going from bad to worse, don't expect the local offshoots of Australia's big banks to face the same scrutiny in NZ
23rd Apr 18, 10:39am
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Despite the revelations from Australia's Financial Services Royal Commission going from bad to worse, don't expect the local offshoots of Australia's big banks to face the same scrutiny in NZ
The debate & lobbying over whether retail payments ought to be regulated in NZ bubbled to the surface again this week, with the ball slowly but surely moving firmly into the government's court
22nd Apr 18, 5:45pm
The debate & lobbying over whether retail payments ought to be regulated in NZ bubbled to the surface again this week, with the ball slowly but surely moving firmly into the government's court
Westpac Australia says introducing open banking could cost it more than A$200 mln and its customers up to A$250 mln a year
17th Apr 18, 4:58pm
Westpac Australia says introducing open banking could cost it more than A$200 mln and its customers up to A$250 mln a year
ASB seeking more information after last equal placing in Consumer NZ bank customer satisfaction survey
12th Apr 18, 9:59am
ASB seeking more information after last equal placing in Consumer NZ bank customer satisfaction survey
Aussie consumer groups cite Facebook-Cambridge Analytica type data dangers for consumers in move to open banking
2nd Apr 18, 8:01am
Aussie consumer groups cite Facebook-Cambridge Analytica type data dangers for consumers in move to open banking
The ACCC shines a spotlight on 'less than vigorous' mortgage competition between the Australian parents of NZ's big four banks
15th Mar 18, 1:21pm
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The ACCC shines a spotlight on 'less than vigorous' mortgage competition between the Australian parents of NZ's big four banks
Rebecca Sellers puts the spotlight on the Government's long awaited review of insurance contract law
15th Mar 18, 9:55am
Rebecca Sellers puts the spotlight on the Government's long awaited review of insurance contract law
Bell Gully calls for a more proactive attitude to open banking from the Government, ponders how it could legislate for open banking if required to
23rd Feb 18, 5:02am
Bell Gully calls for a more proactive attitude to open banking from the Government, ponders how it could legislate for open banking if required to
Australian Govt's open banking report, that'll be closely read in NZ Govt circles, recommends enforcing open banking on big 4 banks a year before their competitors
17th Feb 18, 6:02am
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Australian Govt's open banking report, that'll be closely read in NZ Govt circles, recommends enforcing open banking on big 4 banks a year before their competitors