consumer protection
Churn concerns prompt FMA to consider regulatory action against three large financial institutions that sell life insurance
18th Jul 18, 1:09pm
8
Churn concerns prompt FMA to consider regulatory action against three large financial institutions that sell life insurance
Diane Coyle says there are three ways regulation can benefit an economy. The key is how it is designed
18th Jul 18, 9:24am
3
Diane Coyle says there are three ways regulation can benefit an economy. The key is how it is designed
Commerce and Consumer Affairs Minister Kris Faafoi seeks feedback on insurance law revamp that aims to regulate insurers' conduct and better protect consumers who risk having their claims declined due to non-disclosure
22nd May 18, 11:39am
15
Commerce and Consumer Affairs Minister Kris Faafoi seeks feedback on insurance law revamp that aims to regulate insurers' conduct and better protect consumers who risk having their claims declined due to non-disclosure
Schemes that deal with complaints people make about their financial service providers urge the Government not to go too far in making them report all the misconduct they see to regulators
11th May 18, 5:00am
1
Schemes that deal with complaints people make about their financial service providers urge the Government not to go too far in making them report all the misconduct they see to regulators
Questions raised over NZ's financial services consumer dispute resolution model with the four competing schemes incentivised to sell themselves to the industry
9th May 18, 4:03pm
2
Questions raised over NZ's financial services consumer dispute resolution model with the four competing schemes incentivised to sell themselves to the industry
Govt seeks feedback on what tough disclosure requirements to curb conflicted advice should look like in the absence of a ban of commissions
11th Apr 18, 8:16am
19
Govt seeks feedback on what tough disclosure requirements to curb conflicted advice should look like in the absence of a ban of commissions
Rebecca Sellers puts the spotlight on the Government's long awaited review of insurance contract law
15th Mar 18, 9:55am
Rebecca Sellers puts the spotlight on the Government's long awaited review of insurance contract law
Government commits to reviewing archaic laws criticised for putting consumers on the back foot when dealing with insurers
6th Mar 18, 11:47am
3
Government commits to reviewing archaic laws criticised for putting consumers on the back foot when dealing with insurers
Self-proclaimed 'pushy' Commerce & Consumer Affairs Minister Kris Faafoi commits to revamping archaic insurance law, but prioritises introduction of payday lender interest rate caps & a supermarket code of conduct
23rd Nov 17, 2:09pm
11
Self-proclaimed 'pushy' Commerce & Consumer Affairs Minister Kris Faafoi commits to revamping archaic insurance law, but prioritises introduction of payday lender interest rate caps & a supermarket code of conduct
The newly-minted Commerce and Consumer Affairs Minister commits to championing open banking, capping payday lenders' interest rates, and writing a code of conduct for the supermarket industry
4th Nov 17, 7:30am
26
The newly-minted Commerce and Consumer Affairs Minister commits to championing open banking, capping payday lenders' interest rates, and writing a code of conduct for the supermarket industry
Consumer credit contract providers celebrate successfully lobbying the Government to exempt them from new financial advice regulation
11th Aug 17, 9:32am
1
Consumer credit contract providers celebrate successfully lobbying the Government to exempt them from new financial advice regulation
Commerce and Consumer Affairs Minister ready to introduce to Parliament new legislation regulating financial advice
3rd Aug 17, 12:03pm
1
Commerce and Consumer Affairs Minister ready to introduce to Parliament new legislation regulating financial advice
How a light touch approach to regulating insurers doesn't work while companies consider disclosing key financial information a box ticking rather than a consumer protection exercise
5th Jul 17, 5:02am
4
How a light touch approach to regulating insurers doesn't work while companies consider disclosing key financial information a box ticking rather than a consumer protection exercise
Commerce and Consumer Affairs Minister Jacqui Dean 'not in a position' to say whether claims handling will be included in big insurance regulation reforms planned for next year
19th Jun 17, 12:02pm
4
Commerce and Consumer Affairs Minister Jacqui Dean 'not in a position' to say whether claims handling will be included in big insurance regulation reforms planned for next year
Less 'would you like fries with that' and more 'needs-based conversations' expected from ANZ staff, as bank changes its remuneration structure
16th Jun 17, 12:04pm
8
Less 'would you like fries with that' and more 'needs-based conversations' expected from ANZ staff, as bank changes its remuneration structure
Rebecca Sellers says it is past time to change our laws with regard to duty of disclosure to insurers, something our Law Commission recommended in 1996
31st May 17, 5:02pm
13
Rebecca Sellers says it is past time to change our laws with regard to duty of disclosure to insurers, something our Law Commission recommended in 1996
Rebecca Sellers says conduct by insurers is effectively unregulated and the IMF is calling for some protection for consumers, at least up to Australian levels
11th May 17, 11:26am
1
Rebecca Sellers says conduct by insurers is effectively unregulated and the IMF is calling for some protection for consumers, at least up to Australian levels
Whistleblowing, fees, incentives and disclosure; the FMA tackles the tough stuff as it details its approach to regulating financial service providers
2nd Feb 17, 7:00am
2
Whistleblowing, fees, incentives and disclosure; the FMA tackles the tough stuff as it details its approach to regulating financial service providers