dispute resolution schemes
Commerce and Consumer Affairs Minister Andrew Bayly details easier access to loans and changes to financial dispute resolution services
22nd Apr 24, 7:29am
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Commerce and Consumer Affairs Minister Andrew Bayly details easier access to loans and changes to financial dispute resolution services
Non-bank lenders launch Responsible Debt Collection Code including guidance on when & how often they'll contact debtors
10th Oct 23, 2:00pm
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Non-bank lenders launch Responsible Debt Collection Code including guidance on when & how often they'll contact debtors
Financial Services Complaints Ltd says online investment companies are a key target for fraud
14th Nov 22, 10:04am
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Financial Services Complaints Ltd says online investment companies are a key target for fraud
[updated]
Buy now pay later sector to be brought under the Credit Contracts and Consumer Finance Act. Sector's merchant service fees to be 'monitored'
2nd Nov 22, 2:30pm
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Buy now pay later sector to be brought under the Credit Contracts and Consumer Finance Act. Sector's merchant service fees to be 'monitored'
Work underway to boost Banking Ombudsman oversight of banks' internal dispute resolution processes as Westpac looks for lessons
27th Jul 18, 4:04pm
Work underway to boost Banking Ombudsman oversight of banks' internal dispute resolution processes as Westpac looks for lessons
Federated Farmers calls for customers to be able to take complaints over banks' commercial judgment & interest rate policies to the Banking Ombudsman
20th Oct 15, 4:02pm
Federated Farmers calls for customers to be able to take complaints over banks' commercial judgment & interest rate policies to the Banking Ombudsman
Consumer NZ, Insurance and Savings Ombudsman seek increase in size of claims that can be made to dispute resolution schemes
16th Oct 15, 4:02pm
Consumer NZ, Insurance and Savings Ombudsman seek increase in size of claims that can be made to dispute resolution schemes
Dispute resolution scheme FSCL says more borrowers are complaining about consumer lending, especially car loans
21st Aug 13, 12:43pm
Dispute resolution scheme FSCL says more borrowers are complaining about consumer lending, especially car loans
Amanda Morrall talks to FSCL CEO Susan Taylor about how to lodge a complaint about your financial services provider
10th Dec 12, 5:20pm
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Amanda Morrall talks to FSCL CEO Susan Taylor about how to lodge a complaint about your financial services provider
Early alerts to dispute resolution schemes could minimise investment losses, says FSCL
30th Nov 12, 3:02pm
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Early alerts to dispute resolution schemes could minimise investment losses, says FSCL
In today's Take Five, Amanda decodes five pieces of financial services sector jargon and why you should care about them
14th Nov 12, 2:57pm
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In today's Take Five, Amanda decodes five pieces of financial services sector jargon and why you should care about them
Closing the pay gap; Solid gold excess; Moral limits of Money; Taking issue with insurance; Shuffling the decks
9th Nov 12, 1:52pm
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Closing the pay gap; Solid gold excess; Moral limits of Money; Taking issue with insurance; Shuffling the decks
Banking Ombudsman tells customers to do their homework, banks to be better teachers as complaints remain at historical highs
8th Nov 12, 4:38pm
Banking Ombudsman tells customers to do their homework, banks to be better teachers as complaints remain at historical highs