ANZ is claiming a first by getting a quality standard for the clarity in writing and presentation of its recently updated ANZ KiwiSaver Scheme Investment Statement.
The statement carries the "WriteMark" quality standard, a standard provided by New Zealand company Write Limited.
“We are pleased to be the first in the industry to carry a WriteMark on our KiwiSaver investment statement," ANZ managing director wealth and private banking for New Zealand John Body said.
"We believe displaying the WriteMark will give members confidence that our documents have been written to make things easier for them. We’ve done this in a way that makes the information in these statements easy to find and easy to read.”
Write Limited chief executive Lynda Harris, who founded the WriteMark as a quality measure for written documents, congratulated ANZ on its efforts to deliver the best possible offer documents.
“We’re impressed with the commitment ANZ has made to its investors. Some financial institutions and their lawyers have argued that writing an investment statement in plain English is just not possible. ANZ has shown that the naysayers are wrong; investment statements can be clear,” Harris said.
This WriteMark quality approval follows ANZ’s success in The Workplace Savings 2012 Communications Award for best KiwiSaver Annual Report.
“KiwiSaver helps New Zealanders save for their retirement and it’s important they make well-informed choices about their provider and their investment in the scheme. We hope our refreshed plain English investment statement and reports help people do that,” Body said.