Karen Stevens
Business needs risk cover for pandemics, but insurers have revealed their fine print exclusions denying most cover. There is 'market failure' for cover at a reasonable cost. Is it the taxpayer who needs to cover these risks?
6th Oct 20, 4:55pm
3
Business needs risk cover for pandemics, but insurers have revealed their fine print exclusions denying most cover. There is 'market failure' for cover at a reasonable cost. Is it the taxpayer who needs to cover these risks?
Travel insurers face risks and pressures that may mean travelers won't be able to buy travel coverage for a reasonable price in future, creating a Catch-22 for the travel industry generally. Should the taxpayer underwrite the risks?
28th Sep 20, 9:44am
9
Travel insurers face risks and pressures that may mean travelers won't be able to buy travel coverage for a reasonable price in future, creating a Catch-22 for the travel industry generally. Should the taxpayer underwrite the risks?
Tower gets ahead of regulatory curve by committing to taking a more consumer-friendly approach towards disclosure; IAG begs the Government not to make it go this far
11th Jul 19, 7:22am
8
Tower gets ahead of regulatory curve by committing to taking a more consumer-friendly approach towards disclosure; IAG begs the Government not to make it go this far
A 'principles-based' approach towards regulating conduct and culture may sound flaky but it's the best option, say lawyer, ombudsman and consultant
6th May 19, 4:44pm
2
A 'principles-based' approach towards regulating conduct and culture may sound flaky but it's the best option, say lawyer, ombudsman and consultant
Questions raised over NZ's financial services consumer dispute resolution model with the four competing schemes incentivised to sell themselves to the industry
9th May 18, 4:03pm
2
Questions raised over NZ's financial services consumer dispute resolution model with the four competing schemes incentivised to sell themselves to the industry
Insurance and Financial Services Ombudsman advises those hit by the storm to take photos of damage and contact their insurers before cleaning up
11th Apr 18, 2:21pm
1
Insurance and Financial Services Ombudsman advises those hit by the storm to take photos of damage and contact their insurers before cleaning up
Government commits to reviewing archaic laws criticised for putting consumers on the back foot when dealing with insurers
6th Mar 18, 11:47am
3
Government commits to reviewing archaic laws criticised for putting consumers on the back foot when dealing with insurers
Lawyer concerned insurers' archaic practice of good faith risks seeing society take a backwards step when it comes to mental health awareness
16th Aug 17, 11:16am
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Lawyer concerned insurers' archaic practice of good faith risks seeing society take a backwards step when it comes to mental health awareness
Commerce and Consumer Affairs Minister Jacqui Dean 'not in a position' to say whether claims handling will be included in big insurance regulation reforms planned for next year
19th Jun 17, 12:02pm
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Commerce and Consumer Affairs Minister Jacqui Dean 'not in a position' to say whether claims handling will be included in big insurance regulation reforms planned for next year
Commerce and Consumer Affairs Minister commits to a 'significant package of insurance contract law reform in 2018'; Admits archaic disclosure rules are divisive
23rd May 17, 9:15am
9
Commerce and Consumer Affairs Minister commits to a 'significant package of insurance contract law reform in 2018'; Admits archaic disclosure rules are divisive
Treasury voices anxiety over the way CERA is handing over the management of Christchurch's major rebuild projects to other entities
8th Apr 16, 6:06am
7
Treasury voices anxiety over the way CERA is handing over the management of Christchurch's major rebuild projects to other entities
IAG trumps Vero in the comprehensive car insurance department, providing more up to date policies for less; study reveals how your car insurer may leave you hanging if you're liable for injuring someone in an accident
10th Feb 16, 11:07am
8
IAG trumps Vero in the comprehensive car insurance department, providing more up to date policies for less; study reveals how your car insurer may leave you hanging if you're liable for injuring someone in an accident
Seven things you can do to ensure your insurer has your back during the festive season
22nd Dec 15, 2:12pm
4
Seven things you can do to ensure your insurer has your back during the festive season
Canterbury earthquake insurance lessons yet to be put into practice, as people continue to be stumped by their insurers
24th Sep 15, 2:32pm
5
Canterbury earthquake insurance lessons yet to be put into practice, as people continue to be stumped by their insurers
How to avoid receiving a million dollar bill for burning your toast and causing a fire in your apartment block
15th Jul 15, 3:42pm
6
How to avoid receiving a million dollar bill for burning your toast and causing a fire in your apartment block
Andrew Hooker accuses insurance companies of ignoring Fair Insurance Code when push comes to shove
1st May 15, 5:00am
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Andrew Hooker accuses insurance companies of ignoring Fair Insurance Code when push comes to shove
Govt consulting on whether to give independent dispute resolution bodies more power to handle costly insurance-related disputes
6th Mar 15, 5:00am
Govt consulting on whether to give independent dispute resolution bodies more power to handle costly insurance-related disputes
Insurance & Savings Ombudsman's top tips to avoid holiday havoc
30th Dec 14, 12:26pm
Insurance & Savings Ombudsman's top tips to avoid holiday havoc
Is the insurance industry's disputes resolution scheme just protecting its owners, wonders a Christchurch insurance claimant
11th Oct 13, 9:42am
Is the insurance industry's disputes resolution scheme just protecting its owners, wonders a Christchurch insurance claimant