sign up log in
Want to go ad-free? Find out how, here.

Countdown boss says 'don't break us up' while acknowledging Kiwis pay a 10% price premium over Aussies

Business / news
Countdown boss says 'don't break us up' while acknowledging Kiwis pay a 10% price premium over Aussies
Supermarket produce
Photo: Toby Allen

The boss of one of New Zealand’s big two supermarket chains says multinationals charge 10% more to supply NZ firms the same goods as they sell into Australia.

Countdown’s managing director Spencer Sonn gave evidence to the Economic Development Science and Innovation Select Committee on Tuesday which is hearing submissions on the Grocery Industry Competition Bill.

This Bill aims to improve competition in the supermarket industry and among the measures included is forcing the current big two – cooperative Foodstuffs and Aussie-owned Woolworths – to open up their wholesale networks to competitors at prices that could be set by a regulator if they don't make deals in good faith.

The Commerce Commission published a market study into the grocery sector in March 2022. It found competition was not working well. Inflation is a global concern but food prices have captured significant attention, with the latest Food Price Index showing food prices rose 11.3% in the year ended December 2022.

Sonn told the Committee NZ had an intensely competitive supermarket sector and margins were “extremely thin”, but because of the country’s size of market and geography “it is challenging for New Zealand”, and multinationals charge a 10% premium to “land” goods here.

Both Countdown and Foodstuffs have taken aim at the regulatory backstop currently in the Bill, and that was the focus of Sonn’s evidence.

The duopoly have said they are supportive of the creation of the role of grocery commissioner and for a grocery supply code of conduct.

But Sonn said the regulatory backstop, which effectively is a threat of regulatory intervention to set prices, was unworkable and had no precedence in the grocery sector, anywhere in the world.

The main thrust of Sonn’s argument is that the current integration of wholesale and retail in the Countdown/Woolworths business brings cost benefits which it passes on to consumers.

He said the "structural interventions" allowed for in the Bill would also lead to less stable supply chains, and greater complexity in the business would mean more costs for consumers.

Woolworths wants the regulatory backstop to be completely removed from the Bill, a comprehensive cost-benefit analysis done and the time taken to “get it right”.

“Failing that proper checks and balances need to be added to the backstop to make sure these things are done properly before future decisions are made,” Sonn said.

Foodstuffs earlier told the Committee the wholesale backstop policy had been rushed with no public consultation and limited targeted consultation with the major retailers and suppliers.

Yeah right, says Edwards

But for self-proclaimed duopoly buster, 2degrees founder Tex Edwards, the references to operational separation in the Bill are helpful and should be included “and expanded in detail”.

“We believe that the [Commerce Commission] has not fundamentally ruled out a break up, and this should be considered.”

Edwards, who says he has investors ready to support a supermarket rival, told the Committee in a submission under the Monopoly Watch banner that the regulatory backstop allowing the Government or the Commission to set prices is extreme, but so are the monopoly conditions.

He said there is no easy fix to this problem.

“No tinkering or incremental fix will fix this, it is that hard, only structural separation, and a forced retail divestment will give the distribution power to a third or fourth operator to commence proper price and innovation competition.”

Edwards said Woolworths and Foodstuffs are lying when they say they want competition.

“Woolworths ( Countdown’s parent) and Foodstuffs complain that this regulation is unprecedented and extreme and no one else in the world has done it. Well no one else in the OECD has such a ridiculous market structure,” Edwards said.

We welcome your comments below. If you are not already registered, please register to comment.

Remember we welcome robust, respectful and insightful debate. We don't welcome abusive or defamatory comments and will de-register those repeatedly making such comments. Our current comment policy is here.

32 Comments

I like this part: Sonn told the Committee NZ had an intensely competitive supermarket sector and margins were “extremely thin”.

I have an contact that owns a Pak in Save. At the peak of the year, from 7am till 10am in the morning the margins on the groceries pay all the expenses like staff, electricity etc. From 10am till the end of the day the margins on the groceries are all profit. The NZ public are getting skinned and our politicians are enablers. 

Unfortunately, there is no one that you can vote for, who will fix it. 

Up
16

in the center of Napier you can find two countdowns side by side,  and in Johnsonville Wellington too, which is absurd.  all of this is because they wanted to push out other supermarkets by holding the land.

We need more players in the game, and enable smaller grocers in town.

Up
12

I was in Napier recently and noticed this. It seems completely nuts.

Up
8

Not only is it completely nuts, but it's been like this for a very long time.  Even in Christchurch, they had 2 Countdowns across the road from each other in Church Corner. I believe only one exists now, as the Bush Inn center was developed to incorporate smaller retail footprints.  

I believe it's due to Progressive's rebranding of Big Fresh and Foodtown supermarkets to Countdowns early 2000's.  

Up
4

Also the cosolidation of Countdown brand - a lot of Woolworths became countdowns over night leading to neighbouring stores all over the show.

I think people believe in a false sense of competition. If we rebranded down to show just the two parent companies people would better understand there is no real choice.

Up
4

One used to be Woolworths and the other Countdown. When Woolworths bought Countdown they named them both Countdown. That must have been about 20 years ago.

Up
1

Sonn told the Committee NZ had an intensely competitive supermarket sector and margins were “extremely thin”.

Cough

 

Let`s start with the industrial structure. In the United States, of all the industries in the services and the manufacturing sectors –from hairdressers to pharmacies to steel makers to internet service providers and semi-conductor companies and so on – on average, the top four players in each industry control approximately one-third of their respective total market. In contrast, here in Japan the leading four companies command less than 15%.

Clear speak: Japan is much more fragmented and more cut-throat competitive, while America`s industrial structure has been consolidated and has de-facto become more oligopolistic or oligopsonistic.

The net result is significantly lower price power for suppliers of goods and services in Japan relative to the United States. No matter how differentiated a product or service you offer in Japan, within days or weeks, a competitor will follow suit offering something similar but at a lower price point.

https://japanoptimist.substack.com/p/whos-afraid-of-inflation-not-japan…

Up
1

Agree - ComCom need to be asking the right questions. What is the profilt margin in running a supermarket ?

 

Up
0

A comment made to me recently from a small supermarket owner : during Covid we were making an extra $10k per day in profit....

If you own/run a supermarket in NZ you are a millionaire or one in the making. The comment 'NZ had an intensely competitive supermarket sector and margins were “extremely thin” is complete BS. 

The duopoly supermarket industry represses ordinary NZ citizens by creating food poverty throughout NZ whilst lining their greedy pockets with millions and trying to defend this with selfish arguments. 

Up
8

It's a sad indictment on the country that owning a supermarket is the ticket to "Beamer, Benz or Bentley" levels of riches. 

 

Up
9

Some "experts" have been scaremongering on MSM claiming more competition in the core retail sector will cause widespread job losses and wages in the sector to plummet.

Yeah nah, the bulk of the sector's workforce on the minimum wage or just a few dollars per hour above. If there were efficiencies to be made on the shop floor, they would've been made already. Corporate and shop managers run a fairly tight ship regardless of their huge profits and are not sitting around for competitive pressures to kick them into action.

Did the opposite ever take place? I don't remember Countdown or Foodstuffs sharing the "love" with their staff or customers from the huge cost savings they made by introducing self-checkouts.

Up
3

The commerce commission allowed these big Aussie corporates to buy up the oppoostiion.

 

same with banks, telcos,  and the worst OF all Airlines. ..

Air NZ WERE ALLOWED TO BUY James cook airline's, and Air Nelson.... And this gave them the domestic Monopoly ...

 

ass holes 

Up
1

It's not only their consumers that they take advantage of - the run suppliers/food producers into the ground too.

Up
2

Start a petition! Tell chippie about it

Up
1

The by-product of enjoying NZ's remoteness, natural environment with sparsely distributed small population is to embrace higher cost of living.

Up
3

We grow enough food to feed 44 million people. If anything was going to be cheap here, it should be food.

Up
15

Yep, put price controls in and watch the choice of product on the shelves diminish as suppliers pull out.

Up
5

Old MacDonald had a farm, with a regulation here and a regulation there, E I E I .... OH NO!!

Up
4

Break up the bloody duopoly FFS. It serves nobody except for rich list owners. 

Up
11

Nothing screams "paragon of entrepreneurial success" like ripping people off on one of the essentials of life.

When I think of the great business visionaries and entrepreneurs of history, the owner of Pak N Save Wainoni is surely up there with Steve Jobs, Henry Ford, Bill Gates etc. 

Up
5

Shame we can't plant vegetables in the red zone next to Wainoni. That might put a dent in their profits.

Up
1

Progressive (Countdown) should be broken back into the original companies that the commerce commission stupidly allowed to combine in the first place. Pretty sure it was Countdown, Foodtown, Woolworths, Big Fresh and 3 Guys, there may have been more. ComCom are muppets!

Up
4

I think that apart from the Duopoly, our other major problem is the fact that they are vertically integrated.  I.e. control the market from wholesale to retail.  And to a degree they also own manufacturing capacity.  We can introduce as many competitive retailers as we like, but it will make absolutely no difference whatsoever as the duopoly will just pull up the drawbridges around the wholesale duopoly. 

At the very least we need to split the retail and wholesale arms of these organizations as per Spark and Chorus  (nothing new or unreasonable in this).  Next we should encourage a third wholesaler. 

This thinking desperately needs to be extended to our other monopoly/duopoly situations that are screwing NZ.

- fuel

- electricity

- building materials

- etc.etc.

Up
9

After spending a few months in the UK last year, I came back shocked at how much we pay in nz, due to our duopoly. Low cost competitors like Aldi put pressure on everyone, and most interestingly, very small scale outlets price pretty similarly to larger ones. 

Up
3

Govt price setting would just result in massive shortages

Up
4

You sure about that?

When you analyze Japan`s consumer price index, you`ll quick find that just about one-quarter of the goods and services for which Japanese consumers pay are subject to government rules and regulation, i.e. de-facto price controls.

Health care services and pharma are an obvious important example, as is education, much of transportation, as well as several staple foods. For food, the Japan Agriculture Cooperative, JA or 農協, plays a key part in expertly balancing fiscal support for producers while preserving the peoples` purchasing power.

https://japanoptimist.substack.com/p/whos-afraid-of-inflation-not-japan…

Up
1

That's probably why Japan has the oldest farmers in the world J.C.  

Up
4

Perhaps the topic requires further investigation

Cost of living absurdities

http://offsettingbehaviour.blogspot.com/2023/02/cost-of-living-absurdit…

Up
3

If you want more supermarket competition things need to really change

Supermarkets and land use planning

http://offsettingbehaviour.blogspot.com/2021/07/supermarkets-and-land-u…

Up
4

And how much do Countdown extract from those same suppliers for additional costs to promote, shelf costs, merchandising costs, claims, rebates ect. ? No wonder they need the extra 10%. Supermarket chains in other countries just wouldn't get away with taking the piss out of suppliers like P&G, Unilever, Heinz, Coca Cola.

Up
2

If anyone thinks that a Gubmint bureaucracy can control SKU-level prices for the 20-30,000 items in a typical supermarket, I have a slightly damp Auckland bridge to sell to them.....

Up
3

Oversea's they sometimes have quota where companies who who reach a certain size and export must sell a % of thier produce on the home market.

Also maybe a rule where you must sell on the home market at a price no lower than your lowest price offshore ?

I don't understand why NZ cheese and butter is cheaper in the UK

Up
0