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CBA cuts fees in Australia, ASB to complete review soon

Posted in News

Commonwealth Bank of Australia announced it would cut overdraft, dishonour and late payment fees, following moves by NAB and Westpac. The CBA move is similar to Westpac's in that it has reduced the fees instead of cutting them altogether, which is what NAB did to its overdrawn account fees. CBA said it would cut overdraft fees from A$30 to A$10, dishonour fees for both personal and business accounts from A$35 to A$5 and late payment fees from A$45 to A$25. Keeping a cash penalty would seek to prevent a minority of customers from deliberately running up overdrafts or constantly missing payments, CAB said. The cuts will be effective from October 1. CBA's New Zealand subsidiary, ASB, told interest.co.nz yesterday a fee review they are currently undertaking should be completed by the end of August.

The CBA move leaves ANZ in Australia the only bank out of the big four to have not yet made a move on fee reductions, although ANZ CEO Mike Smith said yesterday the bank was working on wide-ranging changes to its penalty charges.

We welcome your help to improve our coverage of this issue. Any examples or experiences to relate? Any links to other news, data or research to shed more light on this? Any insight or views on what might happen next or what should happen next? Any errors to correct?

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This is incredible..... good stuff...

This is incredible..... good stuff...

Gosh.. Here was I thinking that Banks used fee-charges as a .."profit centre".
Thinking that the Banking sector was an ogiopoly..

It seems to be "competition".... in the market place...

I wonder what the catalyst was for the sudden change in philosophy... towards fees.

While the banks are thinking

While the banks are thinking about fees, I thin it's a great opportunity to bring attention to other fees too.

This is what I have just sent to ASB.

Can you please pass this on on to the team that is currently performing a review of fees. (http://www.interest.co.nz/ratesblog/index.php/2009/08/06/cba-cuts-fees-i...)

When using a Streamline account, the account "for people who doesn't like paying fees", why am I charged to create a new or amend an automatic payment or bill payment authority via FastNet classic. I can understand why a fee is charged via branch or contact centre, as you actually had to pay someone to enter the data. But why do you charge me me a fee to do it online. All it is doing is updating one record in a database.

I also bank with soverign (part of ASB), and they do not charge me a fee to do the same thing through the web interface.