consumers
Payments NZ releases standards detailing how banks and fintechs that engage in open banking have to protect consumers' data
4th Mar 19, 12:14pm
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Payments NZ releases standards detailing how banks and fintechs that engage in open banking have to protect consumers' data
RBNZ Governor Adrian Orr says delivering good customer outcomes and removing sales incentives shouldn't be rocket science for banks
20th Feb 19, 5:00am
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RBNZ Governor Adrian Orr says delivering good customer outcomes and removing sales incentives shouldn't be rocket science for banks
KPMG warns banks of threats to their lucrative credit card business from rivals and regulators if they don't get on the front foot and assist struggling borrowers
14th Feb 19, 5:00am
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KPMG warns banks of threats to their lucrative credit card business from rivals and regulators if they don't get on the front foot and assist struggling borrowers
Patrick Watson of Mauldin Economics details an off-ramp from the trade war, hoping President Trump takes it for the benefit of the US economy
9th Feb 19, 9:46am
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Patrick Watson of Mauldin Economics details an off-ramp from the trade war, hoping President Trump takes it for the benefit of the US economy
NAB CEO and ex-BNZ CEO Andrew Thorburn cancels leave, says he will 'personally and visibly' lead response to stinging Royal Commission criticism
5th Feb 19, 1:01pm
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NAB CEO and ex-BNZ CEO Andrew Thorburn cancels leave, says he will 'personally and visibly' lead response to stinging Royal Commission criticism
Aussie Royal Commission's final report lashes sales incentives & ex-BNZ boss Andrew Thorburn, brings bad news for mortgage brokers
5th Feb 19, 8:04am
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Aussie Royal Commission's final report lashes sales incentives & ex-BNZ boss Andrew Thorburn, brings bad news for mortgage brokers
After casting an eye over the FMA-RBNZ report on life insurers' conduct & culture, Andrew Hooker encourages the Government to legislate to force change
2nd Feb 19, 9:04am
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After casting an eye over the FMA-RBNZ report on life insurers' conduct & culture, Andrew Hooker encourages the Government to legislate to force change
The emergence and growth of 'buy now, pay later' services has caught the eye of competitors and regulators. Stephen Forbes takes a look at the fast growing sector
1st Feb 19, 12:16pm
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The emergence and growth of 'buy now, pay later' services has caught the eye of competitors and regulators. Stephen Forbes takes a look at the fast growing sector
Proposed Government crack-down on insurance sales incentives re-sparks discussion over how to provide free or affordable financial advice that isn't compromised
30th Jan 19, 2:41pm
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Proposed Government crack-down on insurance sales incentives re-sparks discussion over how to provide free or affordable financial advice that isn't compromised
Minister of Commerce and Consumer Affairs Kris Faafoi establishing new regulatory powers targeting new credit products
30th Jan 19, 5:00am
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Minister of Commerce and Consumer Affairs Kris Faafoi establishing new regulatory powers targeting new credit products
Robertson and Faafoi commit to plugging legal gap that sees bank and insurance conduct go unregulated
29th Jan 19, 3:11pm
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Robertson and Faafoi commit to plugging legal gap that sees bank and insurance conduct go unregulated
The FMA & RBNZ detail remediation & poor conduct examples found in their review of life insurers' conduct and culture
29th Jan 19, 1:05pm
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The FMA & RBNZ detail remediation & poor conduct examples found in their review of life insurers' conduct and culture
Credit Suisse says potential for Royal Commission to recommend changes to mortgage broker remuneration could be lucrative for Aussie banks
21st Jan 19, 9:23am
Credit Suisse says potential for Royal Commission to recommend changes to mortgage broker remuneration could be lucrative for Aussie banks
Gareth Vaughan details the two reports, the consultation process and the chart he'll be keeping a close eye on in 2019
24th Dec 18, 7:02am
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Gareth Vaughan details the two reports, the consultation process and the chart he'll be keeping a close eye on in 2019
Credit card users should take advantage of low-interest cards, balance-transfer deals & interest-free periods, Commerce & Consumer Affairs Minister Kris Faafoi says
17th Dec 18, 5:00am
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Credit card users should take advantage of low-interest cards, balance-transfer deals & interest-free periods, Commerce & Consumer Affairs Minister Kris Faafoi says
Credit card market 'a real area of customer harm', says The Co-operative Bank's CEO David Cunningham
11th Dec 18, 5:00am
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Credit card market 'a real area of customer harm', says The Co-operative Bank's CEO David Cunningham
Mauldin Economics' Patrick Watson argues globalization is slowly reversing meaning politicians should try to minimize the pain instead of adding to it
5th Dec 18, 12:20pm
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Mauldin Economics' Patrick Watson argues globalization is slowly reversing meaning politicians should try to minimize the pain instead of adding to it
The Commerce Commission will have a year to do a market study on the retail fuel market; more industry probes to follow
3rd Dec 18, 4:00pm
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The Commerce Commission will have a year to do a market study on the retail fuel market; more industry probes to follow
Challenge of achieving good customer outcomes through vertically integrated banks 'harmed significantly' by staff incentives 'to put away product', FMA says
19th Nov 18, 9:53am
Challenge of achieving good customer outcomes through vertically integrated banks 'harmed significantly' by staff incentives 'to put away product', FMA says
'High risk' of inappropriate sales practices occurring with banks 'not adequately' monitoring and controlling the risk, FMA says in bank pay incentive structures report
15th Nov 18, 1:02pm
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'High risk' of inappropriate sales practices occurring with banks 'not adequately' monitoring and controlling the risk, FMA says in bank pay incentive structures report
FMA director of regulation Liam Mason details the type of bank pay incentives the regulator would like to see rewarded, says incentives linked to sales should go completely
15th Nov 18, 1:00pm
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FMA director of regulation Liam Mason details the type of bank pay incentives the regulator would like to see rewarded, says incentives linked to sales should go completely
Review considers change to existing RBNZ sound & efficient financial system policy objective with competition, consumer protection & public confidence also in the mix
13th Nov 18, 5:00am
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Review considers change to existing RBNZ sound & efficient financial system policy objective with competition, consumer protection & public confidence also in the mix
Government's suggestion of establishing a legal duty for banks to consider customers' long-term outcomes would be a shift to a fiduciary duty of care from buyer beware
7th Nov 18, 3:24pm
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Government's suggestion of establishing a legal duty for banks to consider customers' long-term outcomes would be a shift to a fiduciary duty of care from buyer beware
What was in and what was out of the FMA & RBNZ's bank conduct and culture report and why
5th Nov 18, 2:01pm
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What was in and what was out of the FMA & RBNZ's bank conduct and culture report and why
FMA & RBNZ report concludes bank conduct & culture problems not widespread in NZ, but highlights a culture of banks acting in their own, not customers', interests
5th Nov 18, 2:00pm
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FMA & RBNZ report concludes bank conduct & culture problems not widespread in NZ, but highlights a culture of banks acting in their own, not customers', interests