PwC lists 6 things banks must do to succeed in the digital era, sees branch foot traffic falling 25% in 3 years

PwC lists 6 things banks must do to succeed in the digital era, sees branch foot traffic falling 25% in 3 years

By Gareth Vaughan

PwC is hailing the dawn of the "co-creation phase" where bank customers help develop the products and services they want.

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