Westpac aiming to be world's best digital bank after CEO found 'digital offering not up to standard' on his arrival

Westpac aiming to be world's best digital bank after CEO found 'digital offering not up to standard' on his arrival

By Gareth Vaughan

Westpac wants to be the best digital bank in New Zealand but isn't stopping there with its digital ambitions. CEO Peter Clare says Westpac also wants to be the best digital bank in the world.

Clare told a media briefing on Westpac's annual results yesterday the aspiration of being the "best digital bank" was within Westpac's reach. In an interview after the briefing interest.co.nz asked Clare whether this meant Westpac didn't currently consider itself New Zealand's best digital bank.

Clare said when he took the helm from George Frazis in March-April last year he didn't believe Westpac's digital offering was up to standard.

This is an abridged version of this article. The full version was published in our email for paid subscribers. See here for more details and to subscribe.

We welcome your help to improve our coverage of this issue. Any examples or experiences to relate? Any links to other news, data or research to shed more light on this? Any insight or views on what might happen next or what should happen next? Any errors to correct?

We welcome your comments below. If you are not already registered, please register to comment.

Remember we welcome robust, respectful and insightful debate. We don't welcome abusive or defamatory comments and will de-register those repeatedly making such comments. Our current comment policy is here.