Professional Advisers Association

FIRST Union urges big banks to put customers ahead of sales

Bank workers union offers to work alongside ANZ NZ, ASB, BNZ & Westpac NZ to implement culture change to a customer service first approach from a sales first approach in retail banking

27th Apr 17, 10:47am

by Gareth Vaughan

Bank workers union offers to work alongside ANZ NZ, ASB, BNZ & Westpac NZ to implement culture change to a customer service first approach from a sales first approach in retail banking

Pay shake-up in A$2b+ mortgage broker market in Aust. Should NZ follow suit?

'NZ very different to Australia' mortgage brokers' lobby group argues as ASIC eyes major changes after reviewing mortgage broker remuneration

27th Mar 17, 6:49am

by Gareth Vaughan

'NZ very different to Australia' mortgage brokers' lobby group argues as ASIC eyes major changes after reviewing mortgage broker remuneration