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conduct and culture

The Ministry of Business, Innovation and Employment proposes adding 'conduct' test to list of approvals required when a financial institution changes ownership
4th Aug 21, 6:42am
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The Ministry of Business, Innovation and Employment proposes adding 'conduct' test to list of approvals required when a financial institution changes ownership
FMA review prompts insurers to refund customers they over-charged and remove shonky products from the market; Poor performers unnamed and not prosecuted
22nd Jul 21, 5:00am
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FMA review prompts insurers to refund customers they over-charged and remove shonky products from the market; Poor performers unnamed and not prosecuted
Banking Ombudsman Nicola Sladden says new whistle-blowing service offers bank staff 'a safe and independent channel to sing out and raise concerns'
3rd Mar 21, 3:28pm
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Banking Ombudsman Nicola Sladden says new whistle-blowing service offers bank staff 'a safe and independent channel to sing out and raise concerns'
Banking Ombudsman website to feature dashboard providing detailed information about bank customers' complaints
12th Aug 20, 5:00am
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Banking Ombudsman website to feature dashboard providing detailed information about bank customers' complaints
FMA's inability to have a say in the AMP Life sale prompts a push for a law change requiring it, as the conduct regulator, to be consulted on mergers/acquisitions 
2nd Jul 20, 2:00pm
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FMA's inability to have a say in the AMP Life sale prompts a push for a law change requiring it, as the conduct regulator, to be consulted on mergers/acquisitions 
Concerns raised over the RBNZ approving the sale of 200,000 AMP Life insurance policies to a Bermuda-based private equity firm
24th Jun 20, 5:00am
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Concerns raised over the RBNZ approving the sale of 200,000 AMP Life insurance policies to a Bermuda-based private equity firm
RBNZ signs off on sale of AMP Life after the would-be buyer agreed to put in place various measures to protect the 200,000 New Zealand policyholders
23rd Jun 20, 10:11am
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RBNZ signs off on sale of AMP Life after the would-be buyer agreed to put in place various measures to protect the 200,000 New Zealand policyholders
ANZ NZ 'very sorry' as FMA takes it to court for allegedly charging some customers for credit card repayment insurance policies that offered those customers no cover
5th Jun 20, 9:56am
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ANZ NZ 'very sorry' as FMA takes it to court for allegedly charging some customers for credit card repayment insurance policies that offered those customers no cover
RBNZ under pressure to protect AMP Life's 200,000 policyholders, as it considers a A$3b proposal from a Bermuda-based firm to buy the policies, and a Bill to regulate insurers' conduct goes through Parliament 
24th Feb 20, 4:49pm
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RBNZ under pressure to protect AMP Life's 200,000 policyholders, as it considers a A$3b proposal from a Bermuda-based firm to buy the policies, and a Bill to regulate insurers' conduct goes through Parliament 
RBNZ review finds the life insurance industry is inefficient, suffers from high and soft commissions, generates high returns for shareholders, and has low solvency ratios
22nd Jan 20, 5:27pm
by admin
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RBNZ review finds the life insurance industry is inefficient, suffers from high and soft commissions, generates high returns for shareholders, and has low solvency ratios
Council of Financial Regulators says climate change, financial inclusion and consumer engagement, residential property insurance, plus conduct and governance are on its agenda
29th Nov 19, 4:13pm
Council of Financial Regulators says climate change, financial inclusion and consumer engagement, residential property insurance, plus conduct and governance are on its agenda
Westpac Group CEO Brian Hartzer resigns as Aussie regulator investigates 23 million alleged money laundering breaches: 'It is clear that we have fallen well short of what the community expects of us, and we expect of ourselves'
26th Nov 19, 10:38am
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Westpac Group CEO Brian Hartzer resigns as Aussie regulator investigates 23 million alleged money laundering breaches: 'It is clear that we have fallen well short of what the community expects of us, and we expect of ourselves'
General insurers told to be more open-booked with their pricing and to self-review on conduct and culture; RBNZ Governor says it's too early to say whether insurance capital changes will 'lead to the kind of uplift we have proposed for bank capital'
5th Nov 19, 1:18pm
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General insurers told to be more open-booked with their pricing and to self-review on conduct and culture; RBNZ Governor says it's too early to say whether insurance capital changes will 'lead to the kind of uplift we have proposed for bank capital'
Westpac New Zealand annual profit up 3% despite expense growth outstripping income growth as loan impairments improve and Paymark sale helps
4th Nov 19, 10:18am
Westpac New Zealand annual profit up 3% despite expense growth outstripping income growth as loan impairments improve and Paymark sale helps
Gareth Vaughan highlights five key takeaways from ANZ NZ as the country's biggest bank reports its annual results and its top brass speak out
4th Nov 19, 9:56am
Gareth Vaughan highlights five key takeaways from ANZ NZ as the country's biggest bank reports its annual results and its top brass speak out
ANZ NZ annual profit falls 8% from last year's record high with costs up 5% and income up 3% as credit impairments rise
31st Oct 19, 9:51am
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ANZ NZ annual profit falls 8% from last year's record high with costs up 5% and income up 3% as credit impairments rise
Financial Markets Authority spends nearly $3 million on external litigation costs in 2019 - $1 million more than budgeted; CEO says tripling of funding for 2020 signals it's resourced to take action
30th Oct 19, 12:15pm
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Financial Markets Authority spends nearly $3 million on external litigation costs in 2019 - $1 million more than budgeted; CEO says tripling of funding for 2020 signals it's resourced to take action
Gareth Vaughan details ANZ New Zealand's long list of faux pas from its annus horribilis and suggests a show of contrition from the bank's top brass would be a welcome step
26th Oct 19, 9:29am
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Gareth Vaughan details ANZ New Zealand's long list of faux pas from its annus horribilis and suggests a show of contrition from the bank's top brass would be a welcome step
BNZ and parent National Australia Bank say review of software capitalisation policies will result in reduction to annual net profit after tax
2nd Oct 19, 3:18pm
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BNZ and parent National Australia Bank say review of software capitalisation policies will result in reduction to annual net profit after tax
Preparing to take on conduct licensing, the FMA appoints Clare Bolingford from its UK equivalent to the new role of Director of Banking and Insurance
2nd Oct 19, 11:52am
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Preparing to take on conduct licensing, the FMA appoints Clare Bolingford from its UK equivalent to the new role of Director of Banking and Insurance
Commerce and Consumer Affairs Minister Kris Faafoi says he doesn't want to call a financial services royal commission but improvements to conduct and culture are needed
30th Sep 19, 8:41am
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Commerce and Consumer Affairs Minister Kris Faafoi says he doesn't want to call a financial services royal commission but improvements to conduct and culture are needed
Government's proposed conduct licensing regime for financial service providers features a high-level fair treatment standard across all retail customer related parts of their business
26th Sep 19, 9:38am
Government's proposed conduct licensing regime for financial service providers features a high-level fair treatment standard across all retail customer related parts of their business
Government's proposed conduct licensing regime for financial service providers will make them accountable for sales to consumers by contracted intermediaries & ban target-based sales incentives
25th Sep 19, 12:30pm
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Government's proposed conduct licensing regime for financial service providers will make them accountable for sales to consumers by contracted intermediaries & ban target-based sales incentives
Simon Papa & Ken Ng argue that by appealing a judgment against Southern Response, the Government risks undermining the push it and its agencies are making to improve bank and insurer conduct
20th Sep 19, 9:19am
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Simon Papa & Ken Ng argue that by appealing a judgment against Southern Response, the Government risks undermining the push it and its agencies are making to improve bank and insurer conduct
Commerce & Consumer Affairs Minister Kris Faafoi pledges measures to improve financial services sector conduct shortly as regulators bemoan poor life insurer conduct and culture
17th Sep 19, 10:11am
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Commerce & Consumer Affairs Minister Kris Faafoi pledges measures to improve financial services sector conduct shortly as regulators bemoan poor life insurer conduct and culture