Jonathan Ling takes 'customer's perspective' to ASB board

Jonathan Ling takes 'customer's perspective' to ASB board

Fletcher Building CEO Jonathan Ling says joining ASB Bank’s board is quite a different experience after a career in manufacturing and he brings the experience of both being a customer and running a large organisation to the board table.

Ling was appointed an independent, non-executive ASB director in May.

In a Double Shot interview with he said it was quite a different experience.

“I’ve spent my life in manufacturing so being asked to join the ASB board was quite an honour,” Ling said.

He brought the perspective of a “very key customer,” plus an understanding of the housing and mortgage markets and consumer thinking.

“And I think bringing a perspective from a corporate client actually helps.”

Ling, whose chairman at Fletcher Ralph Waters is a Westpac New Zealand director, said more than anything ASB was probably looking for someone with experience in a large organisation.

“Banks are very large employers of people and are now moving more towards retail and operational efficiencies, leadership, performance and those sorts of things and I think I can bring a lot in that area.”

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