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Appointment of Russell Jones brings responsibility for ASB's retail and digital banking together in one role

Appointment of Russell Jones brings responsibility for ASB's retail and digital banking together in one role

ASB has appointed Russell Jones to the role of Executive General Manager Retail Banking, on ASB’s executive leadership team.

Jones is currently ASB’s Executive General Manager Technology and Innovation. He has been with ASB since 2008, and his responsibilities have included technology, innovation, operations, payments, digital banking and, more recently, the data management office.

The appointment brings responsibility for retail and digital banking together, and is effective February 1, 2017.

Jones will replace ASB Executive General Manager Retail and Business Banking Ian Park, who is stepping down after 30 years with ASB, and leaves ASB early in the New Year.

Jones held senior positions at International Paper and Carter Holt Harvey before moving to ASB.  He is a director of Paymark, Payments NZ and healthAlliance.

ASB Chief Executive Barbara Chapman says Jones was a strong internal candidate for the role with extensive knowledge of the bank and broad experience in technology and innovation.

“The addition of digital banking into Russell’s technology portfolio has been a stand-out success,” Chapman says. “ASB is now an acknowledged global banking leader in our digital sales growth and optimisation.  

“The decision to combine retail and digital will help keep ASB one step ahead of the evolution our business and industry will continue to go through in the years ahead.”

A search is now under way to appoint a new Executive General Manager Technology, Innovation and Payments within ASB’s executive leadership team.

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I bank with ASB and a generational change could be welcome,he might speed up the time it takes to get an answer in his internal messaging down from 48hours.