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Juanita Neville-Te Rito says everyone's fighting over who splits the supermarkets. Nobody's asking who pays for it

Public Policy / opinion
Juanita Neville-Te Rito says everyone's fighting over who splits the supermarkets. Nobody's asking who pays for it
Foodstuffs brand split

By Juanita Neville-Te Rito*

I try not to get too involved in politics but I am sitting in Australia this week for work and woke up to some headlines and thought, hang on. National's grocery announcement reads beautifully. Three nationwide competitors instead of two and a half. PAK'nSAVE standing alone. New World and Four Square standing together. Everyone fighting harder for your trolley.

Here's what the press release skips: New Zealand's grocery problem was never the number of logos on the door. It's the cost of running a grocery network across a small, thin, expensive country. Split an existing operator in half and that cost doesn't vanish, it just gets handed to two smaller companies instead of one.

New Zealand has one supermarket for every 12,871 people. Germany has one for every 3,009. Ireland, almost exactly our population, has one for every 5,563. Our stores also carry the highest revenue per store of any developed grocery market, well clear of the US, Germany or Ireland. That's not margin-gouging, it's arithmetic. Fewer stores means each one carries more of the fixed cost of getting product to it. Split PAK'nSAVE off and someone has to build it a second logistics network from scratch, or send it to market thinner and weaker on price than the operator it replaced. Either way, "more competitors" and "cheaper groceries" stop being the same sentence.

Before anyone reaches for Ireland as proof this works: Ireland has real fragmentation, five or six retailers, none above 25% share from memory. It's also a compact island bolted directly onto the UK and European supply chain, trucking in off networks that took someone else decades and billions to build. That's geography handing Ireland a gift, not a policy anyone can legislate their way into here.

Australia gets waved around too. Except Woolworths Supermarkets and Coles Group still hold close to two-thirds of that market between them. ALDI Stores Australia and Metcash added pressure, they didn't dismantle the duopoly. If National wants Australia's outcome, the lesson from Australia is that it takes a genuinely new entrant with a genuinely different cost model, not a court-ordered split of an existing one.

And my favourite piece of timing. While the government drafts a plan to split Foodstuffs apart, Foodstuffs has been combining its Gilmours and Trents wholesale arms, despite the Commerce Commission blocking the full North and South Island retail merger last year on competition grounds. The regulator says no to more scale. The industry finds a way to get more scale anyway. And the government's answer is to legislate for less scale, in the opposite direction, on a six month clock.

You don't have to take my word for any of this, either. BusinessDesk NZ said that structural separation sends a "chilling signal" to investors, and its read on the economics lines up with mine almost word for word: supermarkets run on scale across purchasing, distribution, logistics and technology, and if a split erodes that scale or duplicates the cost, the risk is that cost finds its way back to the shopper.

And National isn't even the most radical bid on the table this election. The Greens want to nationalise 120 stores into a government-owned chain, KiwiMart, price tag $2.8 billion of your tax dollars. Labour wants to make "price gouging" illegal, without anyone quite explaining how you legislate the correct price of a lettuce in a bad growing season. Four parties, four different mechanisms, one election. If you're a supplier, an investor, or a store owner-operator trying to plan the next five years, it's not competition policy, it feels like a lucky dip… well to me anyway.

And I am really wary about the position on price: don't bank the household budget on it. Run the government's own modelling through the numbers ACT crunched and it lands at $2.38 a week per person in year one. WOW! Food price inflation alone was running at 1.9% in the year to July, enough to wipe out that entire gain on an average $125 weekly shop before it reaches your wallet. The Commerce Commission 's own June report on this sector found "little observable change" in competition since the 2023 reforms, a dedicated Grocery Commissioner and everything. Even Nicola Willis has said as much herself, whether this delivers net benefits "would depend on how it is implemented and what happens to supply-chain costs." That's the minister proposing the policy telling you it might not work. Treat 3.5 to 5% as an opening bid, not a forecast, until someone shows an implementation plan that says who builds the second supply chain and who pays for it.

For sure there are opportunities for New Zealand's grocery market to work better for shoppers. But "too concentrated" and "the fix is a forced demerger" are two different claims, and National wants us to accept the second on one consultancy's modelling, in a sector where nobody, anywhere, has tried this and made it stick. And we have seen how this type of modelling has gone in the past. Not a great track record (any track record?)

If the Commerce Commission's six month review means anything, the question isn't "can we split this company." It's "who pays to build the second supply chain, and where does that bill land." Because somebody always pays it. Usually the person holding the trolley.


*Juanita Neville-Te Rito is founder and Managing Director at RX Group. This was originally posted on LinkedIn and is here with permission.

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21 Comments

The author was previously a senior executive at Countdown NZ, now Woolworths NZ. Her own company biography lists Countdown among her executive leadership roles.

Is there someone NOT employed by, formerly employed by, or running a consultancy group who will speak out against this proposal? I will wait. In the meantime the different ways operators are trying to twist lowering the valuations they hoped to sell out at as being bad for everyday kiwis is a fascinating watch. 

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Pretty good read!   In comparisons we always forget that simple problem of a small distance market.  
Yet there is a problem.  Having been on the supply side to the 2 chains, they are very poor managers.  So their inefficiencies get passed on, not punished by the market.   Remind me why we are one of the few countries where supermarket ownership = rich list.  No innovation required.  
Me, having lived in densely populated Shanghai, I see it is not the supermarket per se, but the underlying distribution chains.   So in Shanghai it seems massive competition at the retail end built on amazing distribution.   So large successful supermarket chains like Carefours can’t compete.    
Is either the Greens or Nats ideas worth pursuing?   I agree, pretty doubtful.  But I wouldn’t be adverse to seeing some ideas in the distribution space.  

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New Zealand Commerce Commission’s Market Study into the Retail Grocery Sector was published 8 March 2022. The Commission’s overall conclusion was that competition in NZ grocery retail was “not working well for consumers.”

In the final report, the Commerce Commission estimated average Return on Average Capital Employed (ROACE) over 2015–2019 as:

Average ROACE

Woolworths NZ 12.7%

Foodstuffs North Island 13.1%

Foodstuffs South Island 12.8%

Average 12.9%

Commission's estimated “normal” return (WACC) 5.5%
 

That is why it's a golden ticket to the rich list and million dollar a year incomes. And that is what ALL of the bullsh*t we are about to get thrown at us is designed to protect. They have an incredible amount to lose and every consultant and PR business in the country will be deployed to protect it. 

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That is why it's a golden ticket to the rich list and million dollar a year incomes.

Most Aotearoans don't have the constitution to run a supermarket - they want to knock off at 5 pm; weekends off; 6 weeks holiday every year. They prioritize the boat and fishing over building business. 

That's why they don't earn 7 figures. The idea that somehow it's a golden ticket is nonsense. 

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How many supermarket owners do you know?....the ones I do are rarely to be seen in store, and holidays are not a rarity.

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I know a husband / wife couple in the business. Both very much on the floor. After 30 yrs in the business, they've always been hand on.

Are they independently wealthy, yes. And do they like boats, yes too. 

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Call me cynical but I suspect the Nats are proposing breaking up Foodstuffs by brand precisely because they know it just won't work due to the staggering costs involved. And who would ultimately end up paying those costs?

Nevertheless it sounds like a snappy convenient solution that will play out well amongst the electorate 6 weeks out from the election. Who wouldn't want to put the boot into the greedy supermarkets?

Structural separation of the wholesale and retail arms would allow the Warehouse immediate entry into the market, avoiding the logistics issues they had when the last tried 20 years ago. They already have an established bigbox retail footprint, so suitable sites are not an issue for them

 

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Seems we are both cynical.  Promise a lot, deliver nothing - the nats have learned from labour.  anyone for another 1000 houses?

You get my vote on separation of wholesale and retail.   In fact, twisting the nats and greens together (and maybe that smiling cat man, Winnie?), lets buy the wholesale arms in the first 6 months.

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Big is not efficient.  They make money because they have control.

Saying efficient repeatedly does not make it true.

Yes, they do try to reduce costs as anybody would.  But control of the market is the main feature they need to control and they do.

Read the investor advice and the most valuable companies are those with market control and/or barriers to market entry.  Which politely indicates their customers pay more.

I would break them up even more than Nicola has.  Maximum 50 outlets in each group. (NW currently 180).  You would get a multiple of varying chains each with a specialty.  Large Costco.  National like now, and smaller outfits with a focus.  

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Owners are already commenting that prices will go up in the face of increased competition.

Think about the remote regional communities. Think about the staff. 

It's all sh*t. 

https://www.nzherald.co.nz/nz/rotorua-and-papamoa-paknsave-owners-react…

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Big is good according to Mitre 10. And I agree with them, having shopped at smaller "competitors".  

If they really want to split it, don't do the easy thing and split the foodstuffs brands, as those brands wouldn't compete with each other on price anyway. Better off splitting woolworths in two IMO. They could call them woolworths and countdown. 

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At the risk of being lynched

I've travelled a lot in the last 4 years around the world and always enjoy visiting supermarkets (I do all the shopping at home). Observations

The quality of the food in our supermarkets is at the top of anywhere I've been in the world - exceptional by a long way.

The choice here is better than literally anywhere I've been

Some things are more expensive here but a lot is cheaper as well - we get told the highlighted specials overseas etc but when you add in quality of produce and goods we still win.

I've recently paid over $160 per KG for a porterhouse steak in Europe at a discount supermarket - got some here for $38 per kg this week. My European rellies feast on meat when here.

Fresh fish in Aussie over $80kg AUS, 1/2 cabbage in Sunshine coast a month ago - $12 AUS.

In short its expensive everywhere now - inflation, energy etc are biting - anyone seen what it costs to buy/maintain machinery to grow and harvest now compared to 5 years ago? Wages?

We have been trying for years to get someone "big chain" to come here without success - you have to ask why?

I started to work out the cost of my veges I grow versus what I can buy them for - stopped that pretty quick - its good for the soul.(Picked lettuce the only real winner)

I'm not saying we cant do things but I'm very suspicious of "big" savings coming anytime soon.

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The choice here is better than literally anywhere I've been

NZ used to be a test market for Nestle, so you would see more Nestle brands and products / variants than other Western mkts. Compare that to Nestle Japan where coffee and confectionary are the only categories where they're dominant.

I've recently paid over $160 per KG for a porterhouse steak in Europe at a discount supermarket - got some here for $38 per kg this week. 

Japanese shoppers pay up to 20% less for Aussie beef than Aussies. That's despite tariffs north of 20% and shipping costs. Why? Their distribution systems is far more efficient and the retail environment far more competitive. 

https://www.beefcentral.com/news/comparison-suggests-aussie-beef-retail…

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The devaluation of the Yen had a lot to do with it. Ask any skier what is the cheapest place to go skiing - japanese ski fields are full of Aussies and Kiwis. See many bus loads of Japanese tourists here anymore?

The joys of printing money - even if held by your own compliant populace.

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The devaluation of the Yen had a lot to do with it. 

It has absolutely nothing to do with it. Aussie beef is produced in Aussie at Aussie costs.

Aussie producers have to accept prices that Japanese buyers will pay. 

Do yourself a favor and read the Beef Central article. 

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I agree that there aren't really big savings. Potentially a few percentage points maybe off food bills, if we get the market structure perfectly right. And a lot of risk for adding a bunch of cost if we don't. If you're gonna take a run you'd better get it right!

To make the argument for, I notice the quality of the supermarkets here is generally a lot higher than overseas as well. This is quite a likely outcome in a somewhat uncompetitive market. Without the discipline that comes from intense competitive pressure, excess profits (in the pure economic sense) can get sucked up by nice to haves like the fit and finish of stores, or inefficiencies in the supply chain.

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Im not convinced that the proposal of three rather than two supermarket chains will see reduced prices. 
I actually find the idea that supermarkets are ripping us off as intriguing. PaknSave market themselves on price comparison so there is seemingly existing price competition. 
One needs to remember that supermarkets have become dominant due to cheaper prices. The numerous empty suburban shops which were once either butchers, or greengrocers, or grocers are testimony that they weren’t and still can’t compete against supermarkets due to their economy of scale and price. Yes, some niche suppliers of produce exist (such as farmer markets) but these survive due to either quality or freshness of their product, or their price due to not having the cost of a supply chain.

Meanwhile I’ll continue to shop at PaknSave and buy specials in bulk. 

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They could split every supermarket chain into individually run stores and have loads of competition. We could call them dairies. 

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I don't buy it. Example: premium beef mince is $27.49 per kg at my local PAK'nSAVE and $24.95 per kg at a local, award-winning butcher.

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A large part of the problem is we are required to pay international prices for local goods....that is where the greatest gains are to be made....and lost.

 

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This Is National going for populism over common sense. NZ has amazing quality supermarket options for its population size and this proposal risks throwing the baby out with the bath water. 

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