Nicola Sladden

19 Oct 17, 5:02am
Banking Ombudsman cases involving Kiwibank and Heartland Bank surge as cases featuring the 4 Australian owned banks drop
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21 Jun 17, 5:02am
The banking industry is seeking the public's views on its proposed new, dramatically thinned down, Code of Banking Practice. But is the new Code too vague?
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20 Oct 16, 5:02am
Low interest rate environment sees more borrowers and less savers complain to the Banking Ombudsman
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20 Oct 15, 11:39am
Banking Ombudsman confirms borrowers with 'post-fixing dissonance' are clashing heads with their banks
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3 Aug 15, 11:02am
Outgoing Banking Ombudsman says banks should 'better serve & protect those who technology is leaving behind'
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