Nicola Sladden
Banking Ombudsman Scheme given 11 recommendations on how to improve dispute resolution in five-yearly review
25th Oct 24, 9:00am
Banking Ombudsman Scheme given 11 recommendations on how to improve dispute resolution in five-yearly review
New Zealand banks to launch Confirmation of Payee service for more secure payments by end of November, full rollout expected by Easter 2025
10th Oct 24, 11:42am
11
New Zealand banks to launch Confirmation of Payee service for more secure payments by end of November, full rollout expected by Easter 2025
Banking Ombudsman says increasing sophistication of scams and the resulting losses are 'matters of continuing concern'
24th Sep 24, 7:33am
2
Banking Ombudsman says increasing sophistication of scams and the resulting losses are 'matters of continuing concern'
The cutting edge behavioural analytics NZ banks could use to shut down scammers, and which big bank has signed up
2nd Oct 23, 2:04pm
2
The cutting edge behavioural analytics NZ banks could use to shut down scammers, and which big bank has signed up
NZ banks are lagging on real-time payments and fraud protections. The Commerce Commission says it could force them to get on with it
22nd Sep 23, 10:59am
2
NZ banks are lagging on real-time payments and fraud protections. The Commerce Commission says it could force them to get on with it
[updated]
Show me the (scammed) money: Banking Ombudsman says complaints from scammed New Zealanders show they lost on average $57,000
19th Sep 23, 2:08pm
9
Show me the (scammed) money: Banking Ombudsman says complaints from scammed New Zealanders show they lost on average $57,000
Hush money? NZ banks offer financial settlements to scammed customers if they agree not to talk about it
12th Sep 23, 12:00pm
12
Hush money? NZ banks offer financial settlements to scammed customers if they agree not to talk about it
Text messaging isn't secure and shouldn't be used by banks, or anyone, for verification: TCF boss Paul Brislen says
6th Jul 23, 2:20pm
18
Text messaging isn't secure and shouldn't be used by banks, or anyone, for verification: TCF boss Paul Brislen says
'A nerve centre to disrupt scams': what NZ can learn from Singapore as fraud and deception crimes rise 77% annually
29th Jun 23, 1:28pm
8
'A nerve centre to disrupt scams': what NZ can learn from Singapore as fraud and deception crimes rise 77% annually
Big money, smart criminals: are NZ's banks and regulators doing enough to keep us safe from scammers?
23rd Jun 23, 9:30am
7
Big money, smart criminals: are NZ's banks and regulators doing enough to keep us safe from scammers?
[updated]
Gareth Vaughan on Isabella Weber & the big inflation rethink, the Banking Code of Practice & Mickey Mouse's bank account, regulating 'civilian tanks' & using sport to sanitise a country’s reputation
11th Jun 23, 10:36am
26
Gareth Vaughan on Isabella Weber & the big inflation rethink, the Banking Code of Practice & Mickey Mouse's bank account, regulating 'civilian tanks' & using sport to sanitise a country’s reputation
Complaints from bank customers drop in the final quarter of 2021 year-on-year despite CCCFA changes
1st Apr 22, 12:57pm
1
Complaints from bank customers drop in the final quarter of 2021 year-on-year despite CCCFA changes
Serious Fraud Office clamps down on scams that prey on the public purse this Fraud Awareness Week, while Banking Ombudsman scheme promotes online vigilance
15th Nov 21, 4:53pm
1
Serious Fraud Office clamps down on scams that prey on the public purse this Fraud Awareness Week, while Banking Ombudsman scheme promotes online vigilance
Banking Ombudsman Nicola Sladden says new whistle-blowing service offers bank staff 'a safe and independent channel to sing out and raise concerns'
3rd Mar 21, 3:28pm
2
Banking Ombudsman Nicola Sladden says new whistle-blowing service offers bank staff 'a safe and independent channel to sing out and raise concerns'
Banking Ombudsman website to feature dashboard providing detailed information about bank customers' complaints
12th Aug 20, 5:00am
1
Banking Ombudsman website to feature dashboard providing detailed information about bank customers' complaints