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ANZ NZ, ASB, BNZ and Westpac NZ set to post record combined annual profit as the Reserve Bank talks up reduced levels of market concentration
6th Nov 21, 9:45am
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ANZ NZ, ASB, BNZ and Westpac NZ set to post record combined annual profit as the Reserve Bank talks up reduced levels of market concentration
Class action filed against ANZ and ASB alleging they failed to refund some 150k customers millions of dollars they weren't allowed to take or keep
29th Sep 21, 2:52pm
3
Class action filed against ANZ and ASB alleging they failed to refund some 150k customers millions of dollars they weren't allowed to take or keep
Banking Ombudsman Nicola Sladden says new whistle-blowing service offers bank staff 'a safe and independent channel to sing out and raise concerns'
3rd Mar 21, 3:28pm
2
Banking Ombudsman Nicola Sladden says new whistle-blowing service offers bank staff 'a safe and independent channel to sing out and raise concerns'
Bank lobby group won't comment on the 'hypothetical question' of whether it would welcome the opportunity for the RBNZ's bank capital proposals to be appealed on their merits
17th Sep 19, 7:35am
1
Bank lobby group won't comment on the 'hypothetical question' of whether it would welcome the opportunity for the RBNZ's bank capital proposals to be appealed on their merits
Banks have had to remove incentives linked to sales and are being told to ensure good outcomes for all customers. Here, ANZ, BNZ and Westpac's CEOs talk about how this is progressing
13th May 19, 2:11pm
Banks have had to remove incentives linked to sales and are being told to ensure good outcomes for all customers. Here, ANZ, BNZ and Westpac's CEOs talk about how this is progressing
FMA director of regulation Liam Mason details the type of bank pay incentives the regulator would like to see rewarded, says incentives linked to sales should go completely
15th Nov 18, 1:00pm
10
FMA director of regulation Liam Mason details the type of bank pay incentives the regulator would like to see rewarded, says incentives linked to sales should go completely
What was in and what was out of the FMA & RBNZ's bank conduct and culture report and why
5th Nov 18, 2:01pm
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What was in and what was out of the FMA & RBNZ's bank conduct and culture report and why
FMA & RBNZ report concludes bank conduct & culture problems not widespread in NZ, but highlights a culture of banks acting in their own, not customers', interests
5th Nov 18, 2:00pm
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FMA & RBNZ report concludes bank conduct & culture problems not widespread in NZ, but highlights a culture of banks acting in their own, not customers', interests
Bank terms and conditions are where it is most obvious that your deal with them is not an equal balanced arrangement, even if it is in plain language
25th Sep 18, 3:34pm
38
Bank terms and conditions are where it is most obvious that your deal with them is not an equal balanced arrangement, even if it is in plain language
Work underway to boost Banking Ombudsman oversight of banks' internal dispute resolution processes as Westpac looks for lessons
27th Jul 18, 4:04pm
Work underway to boost Banking Ombudsman oversight of banks' internal dispute resolution processes as Westpac looks for lessons
BNZ service loss, blamed on parent NAB, raises questions about its implementation of RBNZ's outsourcing policy & closely follows RBNZ stating foreign controlled banks must acknowledge they are operating in NZ & the responsibilities this implies
28th May 18, 10:40am
11
BNZ service loss, blamed on parent NAB, raises questions about its implementation of RBNZ's outsourcing policy & closely follows RBNZ stating foreign controlled banks must acknowledge they are operating in NZ & the responsibilities this implies
In light of John Key's appointment to ANZ NZ's board, Gareth Vaughan outlines why he doesn't believe politicians should be on big company boards, but can see Key's appeal to ANZ's masters
21st Oct 17, 7:56am
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In light of John Key's appointment to ANZ NZ's board, Gareth Vaughan outlines why he doesn't believe politicians should be on big company boards, but can see Key's appeal to ANZ's masters
Banking Ombudsman cases involving Kiwibank and Heartland Bank surge as cases featuring the 4 Australian owned banks drop
19th Oct 17, 5:02am
Banking Ombudsman cases involving Kiwibank and Heartland Bank surge as cases featuring the 4 Australian owned banks drop
The banking industry is seeking the public's views on its proposed new, dramatically thinned down, Code of Banking Practice. But is the new Code too vague?
21st Jun 17, 5:02am
10
The banking industry is seeking the public's views on its proposed new, dramatically thinned down, Code of Banking Practice. But is the new Code too vague?
Fair Play on Fees & Kiwibank quietly settle fees dispute following ANZ settlement. BNZ, Westpac cases 'still before the court'
20th Mar 17, 11:59am
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Fair Play on Fees & Kiwibank quietly settle fees dispute following ANZ settlement. BNZ, Westpac cases 'still before the court'
Alan Shields on why 18 to 34 year-olds & digital engagement are so important to banks
21st Jan 16, 5:02am
by Guest
5
Alan Shields on why 18 to 34 year-olds & digital engagement are so important to banks
Impact from anti-money laundering legislation, bank fees class action, and RBNZ LVR restrictions felt in growth of bank customer complaints
1st May 14, 4:30pm
Impact from anti-money laundering legislation, bank fees class action, and RBNZ LVR restrictions felt in growth of bank customer complaints
Banking Ombudsman says enquiries and complaints rose 10% in first half-year but disputes fell 27%
11th Feb 14, 4:20pm
Banking Ombudsman says enquiries and complaints rose 10% in first half-year but disputes fell 27%
Australian class action court ruling 'very favourable development for NZ banks factually'
7th Feb 14, 4:10pm
Australian class action court ruling 'very favourable development for NZ banks factually'
Opinion: NZ's big four banks increased their combined annual profit by NZ$335 mln meaning it's still a good time to haggle with your bank
8th Nov 12, 4:50pm
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Opinion: NZ's big four banks increased their combined annual profit by NZ$335 mln meaning it's still a good time to haggle with your bank
New Zealanders are more loyal to banks than Australians, Westpac NZ CEO Peter Clare says
6th Nov 12, 4:30pm
2
New Zealanders are more loyal to banks than Australians, Westpac NZ CEO Peter Clare says
Opinion: D-day for NZ's financial industry
12th Jan 09, 10:29am
Opinion: D-day for NZ's financial industry