bank customers

Whilst it may monitor banks' OCR pass through data, the FMA acknowledges banks have no legal obligation to pass on changes as most appear to pad floating mortgage rate margins

Whilst it may monitor banks' OCR pass through data, the FMA acknowledges banks have no legal obligation to pass on changes as most appear to pad floating mortgage rate margins

‘There is a role for diplomacy here’: Finance Minister Nicola Willis says the Government does anticipate working with fuel companies, if needed, says banks will provide customers 'an umbrella'

‘There is a role for diplomacy here’: Finance Minister Nicola Willis says the Government does anticipate working with fuel companies, if needed, says banks will provide customers 'an umbrella'

What plans, if any, do the small NZ-owned banks have where open banking's concerned?

What plans, if any, do the small NZ-owned banks have where open banking's concerned?

Commerce and Consumer Affairs Minister Scott Simpson encourages small banks to sign up to open banking

Commerce and Consumer Affairs Minister Scott Simpson encourages small banks to sign up to open banking

Bank lobby group says RBNZ cash plans will increase the cost of banking for all New Zealanders

Bank lobby group says RBNZ cash plans will increase the cost of banking for all New Zealanders

ComCom's GetVerified concerns, Kiwibank's $20.7b, ASB's $30m, NBDTs like DCS, Dosh considers future, ANZ's AML concerns

ComCom's GetVerified concerns, Kiwibank's $20.7b, ASB's $30m, NBDTs like DCS, Dosh considers future, ANZ's AML concerns

CEO Vittoria Shortt says when ASB finds issues it works with regulators to fix them as interim results highlight 3 court cases against the bank

CEO Vittoria Shortt says when ASB finds issues it works with regulators to fix them as interim results highlight 3 court cases against the bank

Bank switching: Consumer NZ raises concern over banks being left to manage and run switching, calls on the Government to ‘step in and ensure New Zealand has an independent switching service’

Bank switching: Consumer NZ raises concern over banks being left to manage and run switching, calls on the Government to ‘step in and ensure New Zealand has an independent switching service’

ANZ NZ has 'a lot less exposure than ASB' to class action case, CEO Antonia Watson says

ANZ NZ has 'a lot less exposure than ASB' to class action case, CEO Antonia Watson says

Parliamentary select committee decides against disrupting class action against ANZ and ASB with retrospective law change

Parliamentary select committee decides against disrupting class action against ANZ and ASB with retrospective law change

ANZ Group CEO Nuno Matos says ANZ NZ investment to increase in 2026 'because they have their basics right and can run faster right now'

ANZ Group CEO Nuno Matos says ANZ NZ investment to increase in 2026 'because they have their basics right and can run faster right now'

ASB to cough up $135.6 million to settle class action relating to home and personal loans between 2015 and 2019

ASB to cough up $135.6 million to settle class action relating to home and personal loans between 2015 and 2019

Drop in number of complaints made to Banking Ombudsman Scheme but wariness about scammers remains

Drop in number of complaints made to Banking Ombudsman Scheme but wariness about scammers remains

Responding to last place in Consumer NZ survey, ANZ says its own surveys are at all-time highs, with its research showing 87% of customers are happy

Responding to last place in Consumer NZ survey, ANZ says its own surveys are at all-time highs, with its research showing 87% of customers are happy

The Co-operative Bank tops bank customer satisfaction survey, with Consumer NZ highlighting low bank switching rates

The Co-operative Bank tops bank customer satisfaction survey, with Consumer NZ highlighting low bank switching rates