complaints
Insurance & Financial Services Ombudsman Scheme sees 25% increase in insurance complaints and enquiries as it accepts a record number of disputes
Insurance & Financial Services Ombudsman Scheme sees 25% increase in insurance complaints and enquiries as it accepts a record number of disputes
Independent complaints body warns: Don't cancel your old life insurance policy until the stand down period of your new one has lapsed
Independent complaints body warns: Don't cancel your old life insurance policy until the stand down period of your new one has lapsed
Banking Ombudsman tells customers to do their homework, banks to be better teachers as complaints remain at historical highs
Banking Ombudsman tells customers to do their homework, banks to be better teachers as complaints remain at historical highs