conduct and culture
[updated]
Simon Papa argues proposed reforms to financial markets regulation rejects, without proper validation, decades of orthodoxy on market regulation and basic market concepts
23rd Jan 24, 9:18am
5
Simon Papa argues proposed reforms to financial markets regulation rejects, without proper validation, decades of orthodoxy on market regulation and basic market concepts
[updated]
The financial services sector is asking where to now after an expensive layer of compliance preparing for the Conduct of Financial Institutions Act could prove to be a wasted effort
20th Oct 23, 11:07am
7
The financial services sector is asking where to now after an expensive layer of compliance preparing for the Conduct of Financial Institutions Act could prove to be a wasted effort
[updated]
National hopes spreading KiwiSaver funds across multiple providers will drive competition, innovation, and lower fees
17th Aug 23, 10:14am
57
National hopes spreading KiwiSaver funds across multiple providers will drive competition, innovation, and lower fees
Financial institutions told how to supervise intermediaries like mortgage brokers in the latest round of finance sector consumer protection
26th Jun 23, 8:28pm
2
Financial institutions told how to supervise intermediaries like mortgage brokers in the latest round of finance sector consumer protection
FMA's Clare Bolingford says regulator has heard some banks may have reintroduced sales targets, wants confirmation they haven't
2nd May 23, 11:34am
6
FMA's Clare Bolingford says regulator has heard some banks may have reintroduced sales targets, wants confirmation they haven't
FMA's Clare Bolingford says the 491 issues reported by banks & life insurers resulting in $152m of customer remediation unlikely to have been reported if the regulator hadn't asked
7th Oct 22, 9:23am
1
FMA's Clare Bolingford says the 491 issues reported by banks & life insurers resulting in $152m of customer remediation unlikely to have been reported if the regulator hadn't asked
[updated]
FMA says NZ banks have paid $109m to 952k customers in compensation for 266 problems
6th Oct 22, 9:57am
FMA says NZ banks have paid $109m to 952k customers in compensation for 266 problems
[updated]
FMA highlights the reporting of hundreds of conduct & culture issues from life insurers resulting in tens of millions of dollars of customer remediation
21st Sep 22, 3:30pm
14
FMA highlights the reporting of hundreds of conduct & culture issues from life insurers resulting in tens of millions of dollars of customer remediation
FMA's Clare Bolingford on how and why NZ is getting a conduct regime overseeing financial institutions
19th Sep 22, 10:49am
FMA's Clare Bolingford on how and why NZ is getting a conduct regime overseeing financial institutions
The FMA's Clare Bolingford outlines why and how New Zealand is getting a conduct regime overseeing financial institutions, and what it means for customers
18th Sep 22, 6:00am
18
The FMA's Clare Bolingford outlines why and how New Zealand is getting a conduct regime overseeing financial institutions, and what it means for customers
FMA takes Kiwibank to court in relation to allegation it overcharged 35,000 customers over 15 years
9th Dec 21, 12:30pm
11
FMA takes Kiwibank to court in relation to allegation it overcharged 35,000 customers over 15 years
RBNZ and FMA to review governance across 32 financial service providers against a backdrop of growing concern about board governance and risk compliance
8th Dec 21, 9:20am
RBNZ and FMA to review governance across 32 financial service providers against a backdrop of growing concern about board governance and risk compliance
The Ministry of Business, Innovation and Employment proposes adding 'conduct' test to list of approvals required when a financial institution changes ownership
4th Aug 21, 6:42am
3
The Ministry of Business, Innovation and Employment proposes adding 'conduct' test to list of approvals required when a financial institution changes ownership
FMA review prompts insurers to refund customers they over-charged and remove shonky products from the market; Poor performers unnamed and not prosecuted
22nd Jul 21, 5:00am
30
FMA review prompts insurers to refund customers they over-charged and remove shonky products from the market; Poor performers unnamed and not prosecuted
Banking Ombudsman Nicola Sladden says new whistle-blowing service offers bank staff 'a safe and independent channel to sing out and raise concerns'
3rd Mar 21, 3:28pm
2
Banking Ombudsman Nicola Sladden says new whistle-blowing service offers bank staff 'a safe and independent channel to sing out and raise concerns'
Banking Ombudsman website to feature dashboard providing detailed information about bank customers' complaints
12th Aug 20, 5:00am
1
Banking Ombudsman website to feature dashboard providing detailed information about bank customers' complaints
FMA's inability to have a say in the AMP Life sale prompts a push for a law change requiring it, as the conduct regulator, to be consulted on mergers/acquisitions
2nd Jul 20, 2:00pm
6
FMA's inability to have a say in the AMP Life sale prompts a push for a law change requiring it, as the conduct regulator, to be consulted on mergers/acquisitions
Concerns raised over the RBNZ approving the sale of 200,000 AMP Life insurance policies to a Bermuda-based private equity firm
24th Jun 20, 5:00am
23
Concerns raised over the RBNZ approving the sale of 200,000 AMP Life insurance policies to a Bermuda-based private equity firm
RBNZ signs off on sale of AMP Life after the would-be buyer agreed to put in place various measures to protect the 200,000 New Zealand policyholders
23rd Jun 20, 10:11am
2
RBNZ signs off on sale of AMP Life after the would-be buyer agreed to put in place various measures to protect the 200,000 New Zealand policyholders
ANZ NZ 'very sorry' as FMA takes it to court for allegedly charging some customers for credit card repayment insurance policies that offered those customers no cover
5th Jun 20, 9:56am
9
ANZ NZ 'very sorry' as FMA takes it to court for allegedly charging some customers for credit card repayment insurance policies that offered those customers no cover
RBNZ under pressure to protect AMP Life's 200,000 policyholders, as it considers a A$3b proposal from a Bermuda-based firm to buy the policies, and a Bill to regulate insurers' conduct goes through Parliament
24th Feb 20, 4:49pm
8
RBNZ under pressure to protect AMP Life's 200,000 policyholders, as it considers a A$3b proposal from a Bermuda-based firm to buy the policies, and a Bill to regulate insurers' conduct goes through Parliament
RBNZ review finds the life insurance industry is inefficient, suffers from high and soft commissions, generates high returns for shareholders, and has low solvency ratios
22nd Jan 20, 5:27pm
3
RBNZ review finds the life insurance industry is inefficient, suffers from high and soft commissions, generates high returns for shareholders, and has low solvency ratios
Council of Financial Regulators says climate change, financial inclusion and consumer engagement, residential property insurance, plus conduct and governance are on its agenda
29th Nov 19, 4:13pm
Council of Financial Regulators says climate change, financial inclusion and consumer engagement, residential property insurance, plus conduct and governance are on its agenda
Westpac Group CEO Brian Hartzer resigns as Aussie regulator investigates 23 million alleged money laundering breaches: 'It is clear that we have fallen well short of what the community expects of us, and we expect of ourselves'
26th Nov 19, 10:38am
45
Westpac Group CEO Brian Hartzer resigns as Aussie regulator investigates 23 million alleged money laundering breaches: 'It is clear that we have fallen well short of what the community expects of us, and we expect of ourselves'
General insurers told to be more open-booked with their pricing and to self-review on conduct and culture; RBNZ Governor says it's too early to say whether insurance capital changes will 'lead to the kind of uplift we have proposed for bank capital'
5th Nov 19, 1:18pm
22
General insurers told to be more open-booked with their pricing and to self-review on conduct and culture; RBNZ Governor says it's too early to say whether insurance capital changes will 'lead to the kind of uplift we have proposed for bank capital'