conduct and culture

13th May 19, 2:11pm
Banks have had to remove incentives linked to sales and are being told to ensure good outcomes for all customers. Here, ANZ, BNZ and Westpac's CEOs talk about how this is progressing
Banks have had to remove incentives linked to sales and are being told to ensure good outcomes for all customers. Here, ANZ, BNZ and Westpac's CEOs talk about how this is progressing
13th May 19, 2:11pm
6th May 19, 4:44pm
A 'principles-based' approach towards regulating conduct and culture may sound flaky but it's the best option, say lawyer, ombudsman and consultant
A 'principles-based' approach towards regulating conduct and culture may sound flaky but it's the best option, say lawyer, ombudsman and consultant
6th May 19, 4:44pm
1st May 19, 3:04pm
David Hargreaves argues that the Government must take a more realistic approach than currently intended in its initiatives on financial conduct
David Hargreaves argues that the Government must take a more realistic approach than currently intended in its initiatives on financial conduct
1st May 19, 3:04pm
27th Apr 19, 10:30am
Rip-off insurance products could be banned, banks made to get 'conduct' licences, insurers given time limits to settle claims, and bank/insurance managers held personally liable for misconduct under law changes being considered
Rip-off insurance products could be banned, banks made to get 'conduct' licences, insurers given time limits to settle claims, and bank/insurance managers held personally liable for misconduct under law changes being considered
27th Apr 19, 10:30am
24th Apr 19, 12:50pm
Amid ongoing activity around the FMA-Reserve Bank review of banks' conduct and culture, a Consumer NZ survey finds one in five bank customers being offered products they didn't request
Amid ongoing activity around the FMA-Reserve Bank review of banks' conduct and culture, a Consumer NZ survey finds one in five bank customers being offered products they didn't request
24th Apr 19, 12:50pm
10th Apr 19, 5:34pm
Bank CEO says meeting new regulatory requirements by removing pay incentives linked to sales resulted in an initial drop in sales of up to 20%
Bank CEO says meeting new regulatory requirements by removing pay incentives linked to sales resulted in an initial drop in sales of up to 20%
10th Apr 19, 5:34pm
9th Apr 19, 7:51am
BNZ dismisses Australian media report it's negotiating a sale of its life insurance business to Partners Life, which is staying quiet
BNZ dismisses Australian media report it's negotiating a sale of its life insurance business to Partners Life, which is staying quiet
9th Apr 19, 7:51am
8th Apr 19, 10:59am
Financial Markets Authority CEO Rob Everett says regulators and the law should reflect the expectations and needs of society and the goalposts are shifting
Financial Markets Authority CEO Rob Everett says regulators and the law should reflect the expectations and needs of society and the goalposts are shifting
8th Apr 19, 10:59am
2nd Apr 19, 9:43am
FMA and RBNZ say 'thorough' review of responses from 11 banks to conduct and culture review will take several weeks
FMA and RBNZ say 'thorough' review of responses from 11 banks to conduct and culture review will take several weeks
2nd Apr 19, 9:43am
26th Feb 19, 5:00am
Deloitte report on RBNZ's bank director attestation regime calls for APRA-style prescriptive prudential standard on risk management
Deloitte report on RBNZ's bank director attestation regime calls for APRA-style prescriptive prudential standard on risk management
26th Feb 19, 5:00am
20th Feb 19, 5:00am
RBNZ Governor Adrian Orr says delivering good customer outcomes and removing sales incentives shouldn't be rocket science for banks
RBNZ Governor Adrian Orr says delivering good customer outcomes and removing sales incentives shouldn't be rocket science for banks
20th Feb 19, 5:00am
14th Feb 19, 5:00am
KPMG warns banks of threats to their lucrative credit card business from rivals and regulators if they don't get on the front foot and assist struggling borrowers
KPMG warns banks of threats to their lucrative credit card business from rivals and regulators if they don't get on the front foot and assist struggling borrowers
14th Feb 19, 5:00am
13th Feb 19, 9:36am
New Zealand banks are making hay while the sun shines but KPMG argues they're heading into some of their most challenging times ever
New Zealand banks are making hay while the sun shines but KPMG argues they're heading into some of their most challenging times ever
13th Feb 19, 9:36am
8th Feb 19, 11:17am
ASB CEO Vittoria Shortt says 'huge agenda' of potential regulatory change could lead to price changes for bank customers & credit rationing
ASB CEO Vittoria Shortt says 'huge agenda' of potential regulatory change could lead to price changes for bank customers & credit rationing
8th Feb 19, 11:17am
6th Feb 19, 8:59am
A closer look at the pending commission crackdown Commerce and Consumer Affairs Minister Kris Faafoi sees when he glances across the Tasman
A closer look at the pending commission crackdown Commerce and Consumer Affairs Minister Kris Faafoi sees when he glances across the Tasman
6th Feb 19, 8:59am
5th Feb 19, 1:01pm
NAB CEO and ex-BNZ CEO Andrew Thorburn cancels leave, says he will 'personally and visibly' lead response to stinging Royal Commission criticism
NAB CEO and ex-BNZ CEO Andrew Thorburn cancels leave, says he will 'personally and visibly' lead response to stinging Royal Commission criticism
5th Feb 19, 1:01pm
5th Feb 19, 8:04am
Aussie Royal Commission's final report lashes sales incentives & ex-BNZ boss Andrew Thorburn, brings bad news for mortgage brokers
Aussie Royal Commission's final report lashes sales incentives & ex-BNZ boss Andrew Thorburn, brings bad news for mortgage brokers
5th Feb 19, 8:04am
2nd Feb 19, 9:04am
After casting an eye over the FMA-RBNZ report on life insurers' conduct & culture, Andrew Hooker encourages the Government to legislate to force change
After casting an eye over the FMA-RBNZ report on life insurers' conduct & culture, Andrew Hooker encourages the Government to legislate to force change
2nd Feb 19, 9:04am
30th Jan 19, 2:41pm
Proposed Government crack-down on insurance sales incentives re-sparks discussion over how to provide free or affordable financial advice that isn't compromised 
Proposed Government crack-down on insurance sales incentives re-sparks discussion over how to provide free or affordable financial advice that isn't compromised 
30th Jan 19, 2:41pm
[Updated]
29th Jan 19, 3:11pm
Robertson and Faafoi commit to plugging legal gap that sees bank and insurance conduct go unregulated
[Updated]
Robertson and Faafoi commit to plugging legal gap that sees bank and insurance conduct go unregulated
29th Jan 19, 3:11pm

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