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Commerce Commission takes GIB manufacturer Winstone Wallboards to court alleging anti-competitive conduct 

Property / news
Commerce Commission takes GIB manufacturer Winstone Wallboards to court alleging anti-competitive conduct 
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The Commerce Commission has filed court proceedings against GIB manufacturer Winstone Wallboards, alleging anti-competitive conduct in its use of retroactive tiered rebates in plasterboard supply agreements with building supplies merchants over a six-year period.

Winstone Wallboards is a subsidiary of Fletcher Building. 

"...we allege Winstone used retroactive rebates to damage competition, ultimately leading to consumers paying higher prices," Commerce Commission Chairman John Small says.

Fletcher Building says Winstone Wallboards intends to "vigorously defend" the Commerce Commission’s proceedings, filed in the Auckland High Court, adding they could "take some time to resolve."

Below is the Commerce Commission's statement.

Commission files proceedings against GIB manufacturer Winstone Wallboards for anti-competitive conduct 

The Commerce Commission has filed proceedings under sections 27 and 36 of the Commerce Act in the Auckland High Court against Winstone Wallboards, a subsidiary of Fletcher Building that manufactures and supplies GIB-branded plasterboard. The Commission alleges that Winstone’s use of retroactive tiered rebates in its plasterboard supply agreements with building supplies merchants between 2017 and 2022 breached the Commerce Act.

Commission Chair, John Small, says that while historical, the Commission considers the conduct to be serious and warrants proceedings under the Commerce Act. “While the use of rebates can deliver benefits, retroactive tiered rebates can also harm competition when they’re used by a supplier with substantial market power because they can reduce the ability of smaller suppliers or new entrants to compete. 

“In this case, we allege Winstone used retroactive rebates to damage competition, ultimately leading to consumers paying higher prices.”

As the proceedings are before the Court, the Commission cannot comment further at this time.

Background

The use of retroactive rebates was identified as a potential barrier to competition in the Commission’s market study into residential building supplies, completed in December 2022.

Entering into or giving effect to agreements with the purpose, effect or likely effect of substantially lessening competition is illegal under section 27 of the Commerce Act. These agreements could be in the form of a written contract or an informal understanding. More information about section 27 can be found in the Commission’s Section 27 Factsheet.
 
Section 36 of the Commerce Act prohibits firms with substantial market power from misusing that market power. At the time relevant to these proceedings (2017-2022), section 36 prohibited firms taking advantage of their substantial market power for certain prohibited purposes. Section 36 has since been amended (from April 2023) to prohibit firms with substantial market power from engaging in conduct with the purpose, effect or likely effect of substantially lessening competition. More information about the amended section 36 can be found in the Commission’s Misuse of Market Power Guidelines.

Here's Fletcher Building's statement.

Commerce Commission Winstone Wallboards proceedings

Fletcher Building Limited (FBU) acknowledges the Commerce Commission’s legal proceedings against Winstone Wallboards have been filed with the High Court, seeking declarations that Winstone Wallboards contravened the Commerce Act in relation to its historical use of volume rebates, together with associated civil pecuniary penalties.

FBU has previously advised of the Commission’s intention to file these legal proceedings in its announcement of 23 August 2024.

For the reasons set out in its prior announcement, Winstone Wallboards intends to vigorously defend the Commerce Commission’s proceedings, and notes that they could take some time to resolve.

And here's Fletcher Building's August 23 announcement.

Commerce Commission Winstone Wallboards Investigation

Fletcher Building Limited (FBU) advises that it has received notification from the Commerce Commission of the outcome of its investigation in relation to the historical use of volume rebates by Winstone Wallboards. The Commission has advised that it considers that Winstone Wallboards’ use of the volume rebates (which were discontinued by the company in 2022) breached the Commerce Act. The Commission intends to file legal proceedings against Winstone Wallboards, seeking declarations that Winstone Wallboards contravened the Commerce Act and civil pecuniary penalties.

We disagree with the Commission’s conclusion, given that, during the recent Building Products Market Study, merchants told the Commission that the rebate structures were not a factor that inhibited competition. As we submitted during that process, these rebates are common within the building products industry and are simply one aspect of competing. The Commission itself acknowledged that volume rebates were widespread.

In addition, the Commission comprehensively investigated Winstone Wallboards on this topic in 2014, concluding that Winstone Wallboards' market share was driven by its attractive overall product and service offering, not the rebates, and that the evidence did not support a conclusion the rebates breached the Commerce Act.

As the Commission concluded in 2014, we are confident, regardless of the presence of rebates, that our customers choose Winstone Wallboards’ products because of their quality and range, along with the service we provide.

The Commission has indicated that it anticipates filing formal proceedings by the end of October 2024. Winstone Wallboards intends to defend the proceedings vigorously, noting that legal action could take some time.

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12 Comments

We had a couple of EQ rebuilds in the extended family. It was staggering just how much of the building supplies were at the end of a tentacle that led back to Fletchers. Builders and subbies were all at their mercy. Nothing wrong with any of the product glad to say but man does the outfit wield some power and it just looked highly unhealthy, commercially speaking. Such dominance inevitably gets out of balance and things that are out of balance inevitably fall over.

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Happens in the civil market too.  Particularly during the Christchurch rebuild.  Fletchers were one of the 5 SCIRT alliance members.Who do you think Fletcher's preference would be for awarding of tenders?  Here's a list of Fletchers owned companies of relevance to the civil sector. 

  • Brian Perry Civil (Civil Contractor)
  • Higgins (Roading Contractor)
  • Winstone Aggregates 
  • Golden Bay Cement 
  • Firth Concrete
  • Humes Pipelines (Supplier & Concrete drainage pipe/manhole manufacturer)
  • Mico Pipelines (Supplier)
  • Iplex Pipelines (Plastic pipe manufacturer)
  • Piletech (Drilling and piling contractor)
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All the rebate / discount / loyalty schemes that are endemic across the construction sector are secret commissions, and should be illegal.

They generally amount to a 5 to 10% kickback to trades, adding at least that amount to wholesale prices, and so adding significantly more than that to the end-user.

IRD and the Commerce Commission ignore those schemes, thus tacitly approving them, and essentially rubber stamping corruption.

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Very big in the civil space.  When you consider the bulk of these are ratepayer/taxpayer funded projects.  

Hynds for example have a VIP app which allows the client to track their spend and gives them milestones for their next rebate/kickback, which can heavily influence awarding materials supply.  Not to mention all the overseas trips to Spain/Indy 500 they take all their best "customers" to.  The customers that tick it up against their account of course because it's not really their money.  

https://play.google.com/store/apps/details?id=com.hyndsvip.app&hl=en_NZ

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Overheard a bit of that “chatter.” The accumulation of undeclared margins kept in a second ledger by one of the said suppliers that eventually “accrued” enough “credit” for that supplier to shout  the costs of a family trip to Disneyland.

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Yeah, either a trip for the family or a new flat screen TV dropped off that afternoon.  Even heard of home renovation invoices being paid.  

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Quite some time before discovered this rort by chance when we had a new bathroom being installed.This was sufficiently annoying for me to avail certain contacts in the Commerce Commission. It was too small for them but they at least did have a word where it counted which achieved some satisfaction . Also gave a contact at the IRD who explained rather blithely, to the contention  that we were being fleeced, that it didn’t really matter that much,  so long as the fleecer, declared the fleece.

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Cosy arrangements that aren't corrupt corrupt are the way this country functions. It's the enemy of merit and we wonder why our productivity (among so many other things) is so poor...

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In case you were wondering what a "retroactive tiered rebates" is ... (Fletcher's take)

These rebates are essentially a volume incentive, where a customer receives a better rebate, measured over all their purchases if they buy pre-agreed volumes of a product over a period of time. They are very common, not just across the building supplies industry but other parts of the economy as well. As we said in our submission, rebates are simply one aspect of competing.
https://fletcherbuilding.com/news/winstone-wallboards-to-adjust-pricing…

In effect, the more you buy, the greater the rebates you receive on past purchases. What other sectors do that? And do the purchaser of the past new homes get a refund? Nope. And purchasers of new home? Do they get a full discount based on now far cheaper price of the product? Nope.

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Discounts for volume are routine, but retroactive discounts? It's a fantastic incentive to growth for the vendor, but it makes you wonder how much margin there is in what's being sold to support it.

That said, when doing procurement in the manufacturing industry, we would have annual forecast quantities our pricing was based on. If we didn't reach the volumes, the price would go up, and we would look to re-negotiate pricing down part way through the year if the volumes exceeded forecast - but on the previous orders? Only if your CFO was something of a sociopath, planning to be in the job only for a couple of years until a juicer assignment came along, who didn't care about the carefully built relationship with your suppliers.

As anecdata: doing renovations, the builder wasn't happy that I planned to buy the materials and fixtures myself and have them stock piled in my garage to pull out as required - missing the markup from his wholesale to full retail on the invoices: passing on savings to the end user outside the organisation is something that just doesn't seem to be part of the building industry,

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I'd give a lot to find out the production overhead to ex-works price relationship for the different Fletcher's production units, in comparison to competitors.

Put another way: are our building products so hugely expensive becasue the operations arms of the company are really badly run, becasue they've never had to become efficient in an environment where product cost has been secondary to management of middleman buyer incentives?

On returns made and the performance of the stock price, it would appear the industry has a poor opinion of their efficiency.

And I'll bet they are vigorously defending the charges: an SOP of cosy arrangements that aren't corrupt corrupt, but cost consumers a fortune, is the way this damn country runs.

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And isn’t there a links to BRANZ so no other alternative products meet the ‘standard’. Its a very cosy world but even then they can’t make money.

Something is very wrong in the Kingdom of Hamlet/FB…..

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