consumers

11 Dec 18, 5:00am
Credit card market 'a real area of customer harm', says The Co-operative Bank's CEO David Cunningham
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5 Dec 18, 12:20pm
Mauldin Economics' Patrick Watson argues globalization is slowly reversing meaning politicians should try to minimize the pain instead of adding to it
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3 Dec 18, 4:00pm
The Commerce Commission will have a year to do a market study on the retail fuel market; more industry probes to follow
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19 Nov 18, 9:53am
Challenge of achieving good customer outcomes through vertically integrated banks 'harmed significantly' by staff incentives 'to put away product', FMA says
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15 Nov 18, 1:02pm
'High risk' of inappropriate sales practices occurring with banks 'not adequately' monitoring and controlling the risk, FMA says in bank pay incentive structures report
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15 Nov 18, 1:00pm
FMA director of regulation Liam Mason details the type of bank pay incentives the regulator would like to see rewarded, says incentives linked to sales should go completely
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13 Nov 18, 5:00am
Review considers change to existing RBNZ sound & efficient financial system policy objective with competition, consumer protection & public confidence also in the mix
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7 Nov 18, 3:24pm
Government's suggestion of establishing a legal duty for banks to consider customers' long-term outcomes would be a shift to a fiduciary duty of care from buyer beware
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5 Nov 18, 2:01pm
What was in and what was out of the FMA & RBNZ's bank conduct and culture report and why
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5 Nov 18, 2:00pm
FMA & RBNZ report concludes bank conduct & culture problems not widespread in NZ, but highlights a culture of banks acting in their own, not customers', interests
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1 Nov 18, 2:25pm
Benefits of making lenders disclose the effective cost of credit, by combining interest rates & fees, deemed not sufficient to warrant the costs and complexities, MBIE says
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30 Oct 18, 6:30am
Five things to look for in the Financial Markets Authority and Reserve Bank report on New Zealand banks' conduct and culture
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26 Oct 18, 11:49am
Need some flex for whatever's next? Be prepared to pay heaps. We mystery shop the current Gem Finance personal loan offer
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23 Oct 18, 2:51pm
MBIE strongly opposed to the introduction of a comprehensive creditor licensing regime as part of government's loan shark crackdown
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18 Oct 18, 10:06am
Govt proposes law change to require overseas retailers selling goods to New Zealanders online to start paying GST; Change won't necessarily cost online shoppers more
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15 Oct 18, 12:22pm
Learn how to avoid becoming a fraud victim with these tips from the Commission for Financial Capability's Little Black Book of Scams
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12 Oct 18, 10:58am
Interest-free 'buy now pay later' products such as Afterpay, PartPay, Laybuy and Oxipay, to remain outside the CCCFA, MBIE says
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10 Oct 18, 10:10am
Loan shark crackdown includes interest & fee caps, fit & proper person test and tougher penalties, Commerce & Consumer Affairs Minister Kris Faafoi says
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9 Oct 18, 2:00pm
Amid growing frustration at the continuing increase in KiwiSaver fees, the FMA plans a data-driven analytical review of fees
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8 Oct 18, 4:36pm
PM responds to outcry over high petrol prices by rushing through law change requiring petrol companies to come clean to the ComCom
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