consumers

Mark Button & Branislav Hock look at how the global anti-scam community could come together to beat criminals

Mark Button & Branislav Hock look at how the global anti-scam community could come together to beat criminals

Open banking: Worldline launches Online EFTPOS Repeat Pay and POLi moves from 'overlay service' to APIs

Open banking: Worldline launches Online EFTPOS Repeat Pay and POLi moves from 'overlay service' to APIs

Richard Meade says we should make it harder, not easier, for consumers to change power supplier

Richard Meade says we should make it harder, not easier, for consumers to change power supplier

You've heard of shock absorbers for cars but what about for houses? How Christchurch company Seismic Shift wants to make new-build homes more resilient against earthquakes

You've heard of shock absorbers for cars but what about for houses? How Christchurch company Seismic Shift wants to make new-build homes more resilient against earthquakes

Major banks 'locking in' their market power and hindering fintechs, the Commerce Commission says, adding BNZ 'has not met our expectations'

Major banks 'locking in' their market power and hindering fintechs, the Commerce Commission says, adding BNZ 'has not met our expectations'

The average NZ household now pays $5000 for insurance - $6000 if you have two cars, says Quashed

The average NZ household now pays $5000 for insurance - $6000 if you have two cars, says Quashed

Government to make 'urgent' legislative and policy changes as it aims to remove 'barriers' preventing competitor supermarkets from launching and expanding in New Zealand

Government to make 'urgent' legislative and policy changes as it aims to remove 'barriers' preventing competitor supermarkets from launching and expanding in New Zealand

Without action 'it's entirely possible' many New Zealanders won't be able to access insurance at all by 2035, author of Consumer NZ report looking at climate change and insurance says

Without action 'it's entirely possible' many New Zealanders won't be able to access insurance at all by 2035, author of Consumer NZ report looking at climate change and insurance says

Select Committee spikes Marama Davidson's Right to Repair Bill, sparking opposition allegations of public resource wastage

Select Committee spikes Marama Davidson's Right to Repair Bill, sparking opposition allegations of public resource wastage

‘We don’t want an empty chair problem’: Government to look into professional indemnity insurance and home warranties after announcing plans to move to proportionate liability for defective work

‘We don’t want an empty chair problem’: Government to look into professional indemnity insurance and home warranties after announcing plans to move to proportionate liability for defective work

Jay L. Zagorsky outlines concerns about corporates using AI to offer customers different prices for the same product

Jay L. Zagorsky outlines concerns about corporates using AI to offer customers different prices for the same product

Financial Markets Authority shares report looking at weather events and insurance, says insurance sector needs to tailor and review claims processes to meet consumer needs

Financial Markets Authority shares report looking at weather events and insurance, says insurance sector needs to tailor and review claims processes to meet consumer needs

‘Businesses may have no option but to reflect those costs in their pricing’: Retailers and hospitality sector say Government’s surcharge ban raises wider issue of pricing

‘Businesses may have no option but to reflect those costs in their pricing’: Retailers and hospitality sector say Government’s surcharge ban raises wider issue of pricing

The Government will ban card payment surcharges, 'shoppers will no longer be penalised’ for how they pay, Commerce and Consumer Affairs Minister Scott Simpson says

The Government will ban card payment surcharges, 'shoppers will no longer be penalised’ for how they pay, Commerce and Consumer Affairs Minister Scott Simpson says

Insurance & Financial Services Ombudsman Scheme sees 25% increase in insurance complaints and enquiries as it accepts a record number of disputes

Insurance & Financial Services Ombudsman Scheme sees 25% increase in insurance complaints and enquiries as it accepts a record number of disputes