ASB's Barbara Chapman dismisses Westpac's aim of being NZ's best digital bank as 'a PR announcement'

ASB's Barbara Chapman dismisses Westpac's aim of being NZ's best digital bank as 'a PR announcement'

By Gareth Vaughan

ASB CEO Barbara Chapman is dismissing Westpac's stated aim of being New Zealand's best digital bank as "a public relations announcement", saying ASB has a history of leadership and innovation in technology and looks to external measures to ascertain where it is versus rivals.

Westpac CEO Peter Clare told interest.co.nz last November that his bank was striving to become the best digital bank both within New Zealand and globally. Westpac's chief digital officer Simon Pomeroy reiterated this in a recent digital banking report by management consultants McKinsey & Co, which was based on experience serving their clients. Pomeroy said Clare was "letting nothing stand in the way" of this aspiration.

Chapman told interest.co.nz ASB had a "long history" of leadership and innovation in the development and use of new technology.

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