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Diana Clement chases down the pressures on many businesses arising out of new anti-money laundering laws and regulations. Is it a 'war' that isn't working, or just the price for a cleaner civil society?

Public Policy / analysis
Diana Clement chases down the pressures on many businesses arising out of new anti-money laundering laws and regulations. Is it a 'war' that isn't working, or just the price for a cleaner civil society?
AML
Image sourced from Shutterstock.com

This article originally appeared in LawNews (ADLS) and is here with permission.


Anti-money laundering and countering the financing of terrorism regulations are the bane of many businesses. On one hand, they’re a huge cost to organisations. On the other, they could be seen as a building block creating a civil society. But has the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML-CFT) and its implementation by regulators gone too far? Updates to the law that came into force on July 15 are bedding in and it’s not yet clear how they’re doing.

Few question that financial services companies, accountants, lawyers and some others are exposed and should fall under the legislation. Yet one member of the ADLS Trust Law committee is questioning whether its net has spread too widely.

Henry Brandts-Giesen, a partner at Dentons Kensington Swan, says the regime shifts the emphasis from a traditional law enforcement approach of investigating offenders directly. Instead, it outsources information-gathering obligations to third parties and intermediaries caught by the legislation such as lawyers, accountants and real estate agents with whom AML/CFT offenders may interact. “In terms of effectiveness, this ‘outsourcing’ may be equally as brilliant as it is controversial,” says Brandts-Giesen, who is the author of AML/CFT in New Zealand: A Handbook for Lawyers and Accountants. 

The issues with this approach include:

  •  what proportion of the burden of countering AML-CTF should be borne by the private sector compared to traditional law enforcement agencies?
  • what is a proportionate response to actual risk? and
  • how much compliance can be standardised and what part(s) can be customised to the businesses concerned?

Pain in the pocket

The financial burden is high for smaller businesses, many of which face legislation overload from AML-CFT laws and others such as the Credit Contracts and Consumer Finance Act (CCCFA).

They must in most cases:

  • appoint an AML-CFT compliance officer;
  • complete a risk assessment and implement an AML/CFT process;
  •  carry out customer due diligence; 
  • report suspicious activities;
  • make annual reports to their supervisor; and
  • be independently audited every three years in most cases. That’s not cheap, says InvestNow founder Anthony Edmonds, who recently likened the AML-CFT burden to going through security at airports – a necessary evil.

One of the problems for smaller businesses is that while the law is written to allow organisations latitude in determining the risk scenario, in practice, supervisors impose rules-based standards, says Brandts-Giesen. “This results in a lack of critical thinking about risk and a default to tick-box compliance exercises.” He adds that although AML-CFT compliance regimes are quite properly designed as risk-based standards, standardisation of the compliance regime makes compliance more difficult for smaller businesses (and developing nations) with fewer resources.

Smaller businesses have some latitude to assess the AML[1]CFT risk in the circumstances of their business, the matter and the client, and then apply countermeasures proportionate to the risks, Brandts-Giesen says. “Those countermeasures should, in theory, be different depending on the circumstances.”

A classic example of the tension between the risk-based standards giving reporting entities latitude and rules-based standards imposed by supervisors is identity verification when doing customer due diligence. “Businesses are required under the law to take reasonable steps to verify the identity of the customer. This can be done in many ways, but the relevant code is very prescriptive,” Brands-Giesen says.

“Businesses spend many wasted hours trying to comply with the letter of the code and if they make a small technical breach, their auditor will likely make an adverse finding. “I frequently visit clients in their homes. And yet the code requires me to verify their address by procuring a copy of a utility bill. On any objective view, this does nothing more to help me verify their identity. Anyone can generate a fake utility bill, but it is much more difficult to stage the family home,” he says. “In any event, at what point should I take my compliance efforts to the stage of becoming a private detective?”

War lost

Asked about the latest iteration of the AML-CFT law, Dr Ronald Pol, former litigator and now director at EffectiveAML.org, doesn’t mince his words on New Zealand’s AML-CFT regime. Pol says: “No ‘fundamental’ review of AML regulations has reviewed anything fundamental. “Nor has any regulatory change, including the extension of AML rules to lawyers or even all regulatory changes combined, had any material, demonstrable, impact on money laundering, crime, or terrorism.”

In short, the “war” on money laundering isn’t working, he says. “Many lawyers, bank CEOs and even a few regulators agree that the [so-called] war on money laundering may be the world’s least effective anti-crime policy initiative but, as the CEO of a major bank privately declared, they are ‘too scared’ to say it publicly.

“Ironically, the latest research suggests that it is now possible for lawyers to help trigger a catalyst change, enabling major impact while virtually eliminating regulatory risk and compliance costs. But silos in the profession may be a barrier. “Lawyers seem to fall into three camps. One group gulped the AML Kool Aid. Another set up systems to tick all the right boxes and carry on business. If the third group, strategic board and government advisers, continue to let the first group lead advisory work without testing the narrative, the futile forever war looks set to continue endlessly.”

‘George Orwell would be proud’

Brandts-Giesen theorises that the actual money laundering and financing of terrorism has shifted, or is shifting, from its historic marketplaces, such as real estate and traditional financial centres and systems, to the dark web and metaverse.

But even for those attempting to use the mainstream markets for nefarious purposes, the law may not have much of an impact. Nick Kearney of Davenports has his own take on this. “Do you think the Comancheros or Hells Angels care about the AML laws? No, they don’t. I realise there have been convictions for AML crimes, but laws targeted at gangs could easily have been introduced instead of the catch-all, scattergun approach we have.

One way to look at just how difficult the regime has become for small businesses, says Kearney, is the number of entrepreneurs who have spotted a money-making opportunity out of it. “You only have to look at the number of AML businesses now popping up to see how much of a business it has become. “They obviously all see a huge market going forward where mums and dads will pay for the criminality of the Comancheros and Hells Angels. Is it a necessary evil? No, I don’t believe it is. I think it’s all part of a growing plan to capture mass collection of data of everyone on the justification that it’s for the better good. George Orwell would be proud.”

It’s too soon to judge how the new laws are bedding in, says Kearney. However, Garreth Collard, an accountant who runs EpsomTax.com, doesn’t believe the impact will be huge. He cites the new requirement to do due diligence around the existence and identity of nominee directors and shareholders. “Are nominee directors and shareholders used often? Only in limited circumstances. It certainly hasn’t been a regular topic of discussion with any of our AML service suppliers, any of the training or any of the industry training events for accountants that we attend, or for that matter when talking with other accountants.”

There may even be benefits. “Pushing out the audit to three[1]yearly from two-yearly saves cost, time and stress. I mean, we flew through our last audit and I’m confident about the next one. But not having to think about it for another year? Priceless. “I think it really depends on what the firm is doing as to how much impact there is but compared to the initial introduction of the AML-CFT regime for accountants, these are minor tweaks only.”

Regulators flash their teeth

Just as the most recent law changes may have eased the burden on some businesses, the regulators are escalating enforcement. The Financial Markets Authority (FMA), for example, announced late last year that it would be escalating its enforcement approach to non-compliance with AML-CFT rules.

The FMA is one of three supervisors under the AML/CFT Act, along with the Reserve Bank and the Department of Internal Affairs (DIA). Well-known entities such as Sharesies and the BNZ have been issued formal warnings under the Act. In the three years from July 2018 to June 2021, the FMA conducted 60 monitoring reviews on financial services firms, identifying 363 issues requiring remedial action. It brought its first High Court proceedings under the Act and issued 27 formal, private warnings.

James Greig, FMA director of supervision, said in September last year that the AML-CFT regime had been in place for eight years and businesses had had plenty of time to comply. Greig said the FMA had less tolerance for companies not meeting their obligation, especially around having robots AML-CFT programs.

InvestNow’s Edmonds says his business has had to evolve as the FMA has taken a greater focus on his industry. He accepts the AML-CFT regime is part and parcel of living in a civilised society. “When you first look at this area, the rules and regulations do look a bit like taking a sledgehammer approach to cracking a nut. But you have to move beyond that as a practitioner. [The legislation] is designed to detect and stop money laundering.”

Edmonds says during his career in financial services, he has never seen evidence of money laundering in mainstream financial markets, but one only must look within New Zealand society and the economy to know that it has happened. “So, this is a real thing, and it must happen out in the field.”

The most recent update to AML-CFT law has forced InvestNow, like many businesses, to go back to clients to seek more information. Not all can understand why they need to provide the information, and some have refused. “We’ve seen behaviour such as people being evasive and refusing to comply. “It’s like going through airport security. It’s annoying, and it’s frustrating. But it’s unavoidable if you want to get on the plane.” The irony is that AML checks also help to identify fraudulent activities in the financial services sector, which helps to protect those same disgruntled clients. “There’s a close alignment between the money laundering checks you’re doing for suspicious activity and detecting and stopping fraud.”


This article originally appeared in LawNews (ADLS) and is here with permission.

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22 Comments

All AML has done is further hide illegal activities so to enable them to be carried out in plain sight, as long as you can get ticks in the right boxes, you pass the regulators review.

Like airport security, once you get past the security there are no further checks. Hard to get past yes, impossible no.

We have forgotten why we have AML, its to stop money laundering, not to collect information.

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 Correct in all respects . And the big banks love it . Aids unauthorized and unknown surveillance of their customers  

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Does this legislation extend to foreign owned and domestic trusts? Or are these just ownership vehicles and outside the purview?

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Try setting up accounts for a Māori Trust. Banks are so utterly clueless when it comes to understanding whenua Māori. How did you come by this land? What do you want me to do, physically show you where our waka arrived 800+ years ago?

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Would be hilarious if it wasn’t so tragic. Which country do these people live in? Shocking lack of awareness.

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Yep, and people then wonder why so much Māori land is left unproductive if it's this hard just to open a bank account. It sure isn't for lack of trying...

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Both. And embarrassing . 

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I think we all suspect there is a huge amount of money laundering and tax avoidance going on and not a lot of it being captured,seems to be the wild wild west for some and the rest of us line up and pay our dues.

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My suggestion is a de minimis provision. I recently started a new business importing secondhand machinery from Japan and required a new Bank account and FX account, I have long standing relationships with a Bank and FX agency but was required to prove my identity which hasn't changed in the twenty + years I have had accounts with my Bank other than address changes, same with the FX agent. The Bank wanted to know the type of business and turnover, this is information gathering for a NZ registered business with NZ tax resident directors and turnover in a new business is a guess at best, the whole excercise was time wasting and I was close to dropping the idea which would result in less economic activity and the benefit to customers and of course less tax. The message to Govt is keep making it difficult to do business with oppressive regulation and bureacratic interference and guess what, we will stop doing business - the normal human reaction to anything we dislike.

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As President Reagan quipped..."government view of the economy can be summed up....if it moves, tax it. If it continues to move regulate it. If it stops moving, subsidize it."

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Someone wrote that for him, obviously 

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It's not really that much of a barrier...

1) Scan or take photo of drivers licence. you do have One yes?

2) Then send email with this and what, estimates to 4 or 5 questions that no One Will check up on? Maybe another 2min of administration effort?

It's not checked in any meaningful way and a bit of Box ticking, but not a barrier to doing anything..

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I've had experience with how out of hand this has become. In my previous role we had a very intense AML programme. If we onboarded a company and got verified ID from all directors and benifical owners, but one of those ID's was set to expire in say 3 months, when that time came we could no longer deal with that company until the director had supplied his new ID. So we verified his identity and then 3 months later we had to do it again. We questioned the need to do this from the DIA auditors and their response was "some one could have changed their name" so you need to redo it every time an ID has expired. It's become insane and more than a small burden. 

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Lots of the rules are BS and a further unnecessary imposition on NZ based businesses

so we are all dragged into a process wasting lots of time and energy rather than the focus being on the crooked

and if the likes of banks do their job properly the honest could be left alone - and it is possible with smart AI today to track the people or transactions that are or might be dishonest  - it is done now for imports coming into NZ

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I recall that Westpac and ANZ have been major breachers of  AML and on a scale a Mexican Drug Cartel would marvel at.

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For a country with insufficient resources to prosecute fraud internally, the AMLCFT is an excellent deterrent. We do not want to be seen as a soft touch. I have to implement it in my business, and although it's more work and expense, I would say NZ is seeing the benefits of a tighter regime already in terms of risks to our economy and our global reputation. It's impossible to quantify how many muggings I've avoided by carrying a baseball bat.

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The AML is an obscenity philosophically: it's an intrusion into the lives of innocent people that belongs to the Soviet Union not a free society.

That it is a wasteful - as in the costs are only paid by the innocent - drag on our entire economy, and especially since Biden gave Afghanistan back to the same terrorists along with the 8th biggest Black Hawk fleet in the world, that the AML was set up to stop, and is thus a complete and farcical waste of time, is beside the point.

It is an intrusive government program that has no place in Western societies. And I'm sick of shit like this, alongside mandatory vaccination programs with a gloop that doesn't even have long term safety data. The West has completely lost its way.

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It was never about money laundering. It was always about global intelligence gathering by the US. Get real. It also benefits large US based international businesses over smaller local ones, as they already have compliance systems in place. Full spectrum dominance, as they say.

When a country has an anti-corruption purge it is always about power, nothing else. It is to identify and purge any opposition. 

A civilised society is based on trust not force.

"You have nothing to fear, if you have nothing to hide" ~ Joseph Goebbels

If the name doesn't cause your skin to crawl:

https://www.britannica.com/biography/Joseph-Goebbels

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Some activities obviously need policing by the state in the interests of the wider public. The process whereby our representatives in Parliament construct a statute which sets out the objective, establishes an authority  to administer the statute & sets out the rules of the project, is complex and should take time to listen to all views on the proposed statute before enacting it.

Instead we are increasingly subject to hasty and poorly thought out legislation whose purpose is basically to create yet another bureaucracy which will be self funded,..nominally user pays . In reality it us all about avoiding the political unpopularity of raising more taxes to fund something supposedly set up in the public interest.

The FMA like all similar quangos is free to set fees and establish "rules" mainly to serve it's own needs and comfort. They seem oblivious to the costs they are establishing which ultimately will be paid by the (mainly honest) customers of the affected financial institutions.

And at the end of the day no one will be paying much attention whether the levels of money laundering have decreased, or even perhaps increased. 

.

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It is an open door for criminality. The Italian olive oil scandal works like this, the official stamps the papers of the locals that he knows, sometimes getting a reward and always in personal danger if he does not. So extra virgin is not what it says on the tin. The donkey meat scandal worked the same way. Regulations are an easy thing for criminals but hard for the law abiding.

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Definitely Orwellian, not to mention a pain in the arse for everyone involved.

When I bought a home a few years back I had to prove where the purchase money had come from. Telling them it was from the sale of my previous home wasn't enough - I had to detail 25 years of my financial history, right back to saving up the deposit for my first flat in my 20s.

Despicable intrusion on privacy, and probably pointless as noted in the article.

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Yes I agree with everyone. I run a small accounting practice. The strong arm and regulatory regime is over the top and completely unnecessary. Our AML auditor want us to hold certified ID for people I've known for 30 years. The admin burden on our profession and many others is huge and the cost gets passed on to the public. It's spawned a huge  bureaucracy in both the public and private sector that base there sales pitch on fear and they add no value whatsoever to the productivity or well-being of our country. Its absolute US big brother bollocks. 

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