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It’s near impossible to get good data on water use in New Zealand. This raises questions about public accountability

Public Policy / analysis
It’s near impossible to get good data on water use in New Zealand. This raises questions about public accountability
PIC
Shutterstock/Dr Ajay Kumar Singh.

By Julia Talbot-Jones & Thomas Benison*

As New Zealand’s new Prime Minister Chris Hipkins embarks on reprioritising policies to focus on “bread and butter issues”, the details of the contentious Three Waters reforms remain unclear.

The reforms represent a radical reshaping of water, wastewater and stormwater management, with the aim of building a new integrated system across New Zealand. The legislation passed in December last year, but the PM has promised a “reset”.

Whatever the final details, a study conducted by Motu Economic and Public Policy Research highlights the need for improved environmental reporting to help deliver urban water supply security.

Our research aims to answer the question of whether water metering and pricing have any impact on water consumption in Aotearoa New Zealand. This should be a straightforward question to answer. But our data collection process has exposed gaps that obscure public accountability and limit the potential for evidence-based policy.

No central database to collate data

Data on urban freshwater use is not easily accessible in Aotearoa New Zealand. There is no central database or governing authority that collates information about demand and supply.

Instead, freshwater is managed by local authorities which have a range of processes and frameworks for collecting information on water consumption within their jurisdiction.

Data can be obtained (by researchers or the public) through requests under the Local Government Official Information and Meetings Act (LGOIMA). This process involves asking councils for information they may have on file, but that isn’t accessible to the public.

Councils have 20 working days to respond and can either provide the information, request an amendment or extension, or refuse the request if it is perceived as beyond their capacity. Councils can also demand a fee be paid to collate the information if it is poorly organised and difficult to gather.

Disappointing dearth of water information

Our data collection process involved issuing LGOIMA requests to 67 local and district councils across the country. The information requested included monthly consumption and production data that could then be adjusted for seasonal variation, particularly droughts or floods.

We asked councils to provide records that went as far back as possible. We also asked for any records of leaks and institutional information such as whether meters were used or what pricing models (flat pricing or volumetric pricing) were in place and when these mechanisms were introduced.

The information we received was disappointing and points to a lack of public accountability.

Of the 67 local and district councils approached, 88% were unable to provide us with data that met our request. Most provided information that was spotty, inconsistent, aggregated and only went back two years.

Seven councils refused to fill our request, citing limited capacity. Nine said they could provide the information at a fee, with some charging several thousands of dollars.

There were only eight councils which did provide us with full records, some tracing back to the 1980s. This shows comprehensive data collection by local authorities is possible, whether meters are in place or not. But if high-quality data is largely absent, this raises questions about how we can design policy to ensure it delivers benefits for communities and the environment.

How to close the data gap

Evidence-based or evidence-informed policy is the gold standard of policy making. If decision makers are unable to access data, it reduces their capacity to make policy recommendations likely to deliver welfare improvements for the communities they serve.

Despite its clean and green image, Aotearoa New Zealand has a poor history of environmental reporting, monitoring and enforcement. If decision makers don’t have an up-to-date understanding of what is happening in the environment, any management systems they design are unlikely to be very successful.

With the ongoing reform of drinking water, wastewater and stormwater services, we need to think critically about ways to improve institutional design to help address some of the data gaps that pervade Aotearoa New Zealand’s freshwater records.

We suggest local authorities should be provided with a data-collection template that is comparable across regions and over time. If the management of drinking water, wastewater and stormwater is centralised as part of the Three Waters reforms, developing consistent approaches to data gathering, storage and dissemination across the four proposed government entities should be a priority.

Data – facts, records or measures – are fundamental to initiating any research, validating models, estimating trends and monitoring changes over time. There should be no mismanagement or financial barriers to consistent collection and access.

As pressures on freshwater resources increase, access to basic data is critical to ensure Aotearoa New Zealand can deliver urban water security for all.The Conversation


*Julia Talbot-Jones, Senior lecturer, Te Herenga Waka — Victoria University of Wellington and Thomas Benison, Research Analyst, Motu Economic and Public Policy Research. This article is republished from The Conversation under a Creative Commons license. Read the original article.

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14 Comments

How embarrassing. I work in healthcare, it would be like having no information about the use of drug X in our hospital. Totally inexcusable. 

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https://www.nzherald.co.nz/nz/study-shows-damning-level-of-unmet-health…

Still think you are so good. 

Not only do we not have any measurement of our unmet health needs, but the government steadfastly refuses to engage in efforts to measure them.

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This is a stupid comparison. The point is at least we're measuring the failure! And I don't feel good or bad about it because it has nothing to do with me, I'm a medical specialist, not a goddamn manager.

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This article points to what i believe is what the government should have done instead of 3 Waters. 

They should have put in place legislating local and regional councils to maintain water infrastructure in line with a national standard, and as a core function. the requirement would have necessarily required the collection of data for reporting and auditing purposes. 

That some councils have failed to do this is a significant abrogation of their responsibilities to their constituents. But making communities pay for other communities failures is neither a fair nor a suitable resolution of the issues. In addition adding extra costs as in water levies, on already strapped people is never going to be popular or sustainable.  

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One reason for government to just dive in is a figure I heard via a beca study. Almost every single waste water plant they studied, new, old ,whatever, was working outside their consents. Things aren't bad, they are plainly rediculous even where huge amounts of money have just been spent.

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Agree. The 3 waters issues can be addressed through a solid national water management framework, standards, governance and the abilities for local governments to access funding for long term investment. They could also leverage shared national IT services to achieve consistency of data and processes. Addressing these issues doesn't require a completely new and centralized bureaucracy that will be disruptive and expensive to maintain. 

The proposed 3 waters org structure with multiple layers of bureaucracy will be an operational nightmare. Consider the speed of response required in an emergency such as Auckland's floods and the layers of communications and decision making in the proposed centralized 3 waters org structure.

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3 waters is nor required for what you outline. Its not just this govt. but extends back for  what 20, 30.... years.

Water volume monitoring is absolutely essential in any reasonable sized council 20,000+?  population.

Councils < 20,000 maybe only have private boreholes in their area. Certainly requires an initial investigation.

An engineering consultancy is most likely needed for the initial investigation as there probably only managers and no engineering types in the relevant govt departments. Even the writers of this article may be suitable for the initial investigation as they have done a fair amount of leg work already.

 

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Yes yes yes.

And if the polytech merger is anything to go by (kicked off by our now PM) I just can't see how centralising 3 waters is going to improve anything.

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I realise that generally speaking, local government is not in great shape in NZ today. It hasn't been for a while now & I think most people know it. I also understand that water infrastructure [in general] is not that great either. Water is something most of us take for granted, but as we've all read & heard recently, it doesn't always work out well. Three Waters is not the solution. Three Waters is a central govt political decision & solution but we all know how well govts work in the real world. They don't, do they?

Our governmental structures need a total rethink - both central & regional - in my view. I would like to see a regional govt setup with a profit mandate, with all profits then re-cycled back into the region. This would require some serious commercial nous at this level, which currently [as we all know] is just not there. I would also like to see some central govt functions given to these new regional entities so locals can have more say & more to gain from any success at this level.

The days of central govt telling everyone what to do & when to it are over. The new era [for me] is about promoting regional responsibility, with a new central model fed by the best of the regions representatives in a Swiss-type model - rotating leadership etc. getting away from the old Left-Right template altogether.

De-centralise & re-regionalise government under new totally new, commercially driven mandates. If they don't make a profit one year, it's not the end of the world. The point is they're trying, slowly creating better systems across the board, year by year, to the benefit of the whole community in the end.

NZ would be a great place to trial such a system. Don't you think?

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Thank you for your proposal. Problem not rocket science just keep the Politician out and let the Professions in

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Thanks for this article, your research and the links to that.

" We suggest local authorities should be provided with a data-collection template that is comparable across regions and over time. "

" Data – facts, records or measures – are fundamental to initiating any research, validating models, estimating trends and monitoring changes over time "

Yes

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It is a pity the debate ended up about co-governance or whatever.

So much time and money spent on an issue which is getting more urgent by the day with no progress -  reflects the incompetency of Jacinda leadership. She had her strengths - in communication. 

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Such an important matter with water essential for life - clear, concise, informative well written article and only 10 comments so far. How many people have read this article?- a subject that really matters to us all. 

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Hopefully as part of your research you found the national performance review undertaken by WaterNZ? https://www.waternz.org.nz/NationalPerformanceReview

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