dispute resolution
Banking Ombudsman Scheme given 11 recommendations on how to improve dispute resolution in five-yearly review
Banking Ombudsman Scheme given 11 recommendations on how to improve dispute resolution in five-yearly review
Thank goodness for dispute resolution schemes. Companies such as 2degrees do not seem to care
Small businesses could report banks to dispute resolution schemes and consumers take merchants to the Commerce Commission under the Government's proposals to regulate merchant service fees
Small businesses could report banks to dispute resolution schemes and consumers take merchants to the Commerce Commission under the Government's proposals to regulate merchant service fees
Banking Ombudsman Nicola Sladden says new whistle-blowing service offers bank staff 'a safe and independent channel to sing out and raise concerns'
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Banking Ombudsman Nicola Sladden says new whistle-blowing service offers bank staff 'a safe and independent channel to sing out and raise concerns'
Banking Ombudsman website to feature dashboard providing detailed information about bank customers' complaints
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Banking Ombudsman website to feature dashboard providing detailed information about bank customers' complaints
Schemes that deal with complaints people make about their financial service providers urge the Government not to go too far in making them report all the misconduct they see to regulators
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Schemes that deal with complaints people make about their financial service providers urge the Government not to go too far in making them report all the misconduct they see to regulators
Consumer NZ, Insurance and Savings Ombudsman seek increase in size of claims that can be made to dispute resolution schemes
Consumer NZ, Insurance and Savings Ombudsman seek increase in size of claims that can be made to dispute resolution schemes
Travel insurance claims denials top the list of complaints for new dispute resolution board, officials warn travelers to read the fine print first
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Travel insurance claims denials top the list of complaints for new dispute resolution board, officials warn travelers to read the fine print first