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dispute resolution

Small businesses could report banks to dispute resolution schemes and consumers take merchants to the Commerce Commission under the Government's proposals to regulate merchant service fees
11th Sep 21, 9:31am
Small businesses could report banks to dispute resolution schemes and consumers take merchants to the Commerce Commission under the Government's proposals to regulate merchant service fees
Banking Ombudsman Nicola Sladden says new whistle-blowing service offers bank staff 'a safe and independent channel to sing out and raise concerns'
3rd Mar 21, 3:28pm
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Banking Ombudsman Nicola Sladden says new whistle-blowing service offers bank staff 'a safe and independent channel to sing out and raise concerns'
Banking Ombudsman website to feature dashboard providing detailed information about bank customers' complaints
12th Aug 20, 5:00am
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Banking Ombudsman website to feature dashboard providing detailed information about bank customers' complaints
Schemes that deal with complaints people make about their financial service providers urge the Government not to go too far in making them report all the misconduct they see to regulators 
11th May 18, 5:00am
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Schemes that deal with complaints people make about their financial service providers urge the Government not to go too far in making them report all the misconduct they see to regulators 
Consumer NZ, Insurance and Savings Ombudsman seek increase in size of claims that can be made to dispute resolution schemes
16th Oct 15, 4:02pm
Consumer NZ, Insurance and Savings Ombudsman seek increase in size of claims that can be made to dispute resolution schemes
Travel insurance claims denials top the list of complaints for new dispute resolution board, officials warn travelers to read the fine print first
25th Oct 12, 4:49pm
by Amanda Morrall
3
Travel insurance claims denials top the list of complaints for new dispute resolution board, officials warn travelers to read the fine print first