Banking Ombudsman Scheme
        Banking Ombudsman Scheme given 11 recommendations on how to improve dispute resolution in five-yearly review 
      
 
    
        25th Oct 24, 9:00am
      
  
        
      
      
        Banking Ombudsman Scheme given 11 recommendations on how to improve dispute resolution in five-yearly review 
      
 
    
        New Zealand banks to launch Confirmation of Payee service for more secure payments by end of November, full rollout expected by Easter 2025
      
 
    
        10th Oct 24, 11:42am
      
  
        
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        New Zealand banks to launch Confirmation of Payee service for more secure payments by end of November, full rollout expected by Easter 2025
      
 
    
        Banking Ombudsman says increasing sophistication of scams and the resulting losses are 'matters of continuing concern'
      
 
    
        24th Sep 24, 7:33am
      
  
        
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        Banking Ombudsman says increasing sophistication of scams and the resulting losses are 'matters of continuing concern'
      
 
    
        Banking Ombudsman Scheme commissions Deborah Hart to tackle new independent review of the Scheme which will assess six issue areas including accessibility and fairness
      
 
    
        17th Jun 24, 4:27pm
      
  
        
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        Banking Ombudsman Scheme commissions Deborah Hart to tackle new independent review of the Scheme which will assess six issue areas including accessibility and fairness
      
 
    
        As Fraud Awareness Week launches, MBIE says scammers are targeting everyone across NZ, but especially those with savings or investments looking to earn a little bit more from their money
      
 
    
        13th Nov 23, 1:00am
      
  
        
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        As Fraud Awareness Week launches, MBIE says scammers are targeting everyone across NZ, but especially those with savings or investments looking to earn a little bit more from their money
      
 
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        Show me the (scammed) money: Banking Ombudsman says complaints from scammed New Zealanders show they lost on average $57,000
      
 
    
        19th Sep 23, 2:08pm
      
  
        
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        Show me the (scammed) money: Banking Ombudsman says complaints from scammed New Zealanders show they lost on average $57,000
      
 
    
        BNZ follows Aussie parent NAB and says it will no longer include hyperlinks in texts after high-profile frauds hit media
      
 
    
        10th Jul 23, 11:35am
      
  
        
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        BNZ follows Aussie parent NAB and says it will no longer include hyperlinks in texts after high-profile frauds hit media
      
 
    
        'A nerve centre to disrupt scams': what NZ can learn from Singapore as fraud and deception crimes rise 77% annually
      
 
    
        29th Jun 23, 1:28pm
      
  
        
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        'A nerve centre to disrupt scams': what NZ can learn from Singapore as fraud and deception crimes rise 77% annually
      
 
    
        Serious Fraud Office clamps down on scams that prey on the public purse this Fraud Awareness Week, while Banking Ombudsman scheme promotes online vigilance
      
 
    
        15th Nov 21, 4:53pm
      
  
        
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        Serious Fraud Office clamps down on scams that prey on the public purse this Fraud Awareness Week, while Banking Ombudsman scheme promotes online vigilance
      
 
    
        Schemes that deal with complaints people make about their financial service providers urge the Government not to go too far in making them report all the misconduct they see to regulators 
      
 
    
        11th May 18, 5:00am
      
  
        
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        Schemes that deal with complaints people make about their financial service providers urge the Government not to go too far in making them report all the misconduct they see to regulators 
      
 
    
        Questions raised over NZ's financial services consumer dispute resolution model with the four competing schemes incentivised to sell themselves to the industry
      
 
    
        9th May 18, 4:03pm
      
  
        
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        Questions raised over NZ's financial services consumer dispute resolution model with the four competing schemes incentivised to sell themselves to the industry