Financial Services Complaints Limited
One scheme, fairer outcomes: Andrew Mitchell explains why New Zealand needs a unified financial dispute resolution system
One scheme, fairer outcomes: Andrew Mitchell explains why New Zealand needs a unified financial dispute resolution system
Financial Services Complaints Ltd says online investment companies are a key target for fraud
Insurance lawyer says there's no point penalising insurers for breaching a Code they dismiss in court
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Insurance lawyer says there's no point penalising insurers for breaching a Code they dismiss in court
A look into why credit card travel insurance Ts and Cs are worth a read
How to ensure your insurance broker/advisor isn't compromising your interests for their back pocket
How to ensure your insurance broker/advisor isn't compromising your interests for their back pocket
Govt consulting on whether to give independent dispute resolution bodies more power to handle costly insurance-related disputes
Govt consulting on whether to give independent dispute resolution bodies more power to handle costly insurance-related disputes
Long contracts in small print that often have complex clauses cause big problems, FSCL finds
Long contracts in small print that often have complex clauses cause big problems, FSCL finds
Dispute resolution scheme FSCL says more borrowers are complaining about consumer lending, especially car loans
Dispute resolution scheme FSCL says more borrowers are complaining about consumer lending, especially car loans
Amanda Morrall talks to FSCL CEO Susan Taylor about how to lodge a complaint about your financial services provider
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Amanda Morrall talks to FSCL CEO Susan Taylor about how to lodge a complaint about your financial services provider
Early alerts to dispute resolution schemes could minimise investment losses, says FSCL
Travel insurance claims denials top the list of complaints for new dispute resolution board, officials warn travelers to read the fine print first
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Travel insurance claims denials top the list of complaints for new dispute resolution board, officials warn travelers to read the fine print first