Craig Herbison

BNZ appoints new head of retail banking & marketing who the bank's CEO says has a 'strong track record of lifting customer satisfaction'

BNZ appoints new head of retail banking & marketing who the bank's CEO says has a 'strong track record of lifting customer satisfaction'

Craig Herbison, BNZ's director of retail and marketing, leaving the bank after five years

Craig Herbison, BNZ's director of retail and marketing, leaving the bank after five years

ANZ delivers another strong quarter of mortgage growth with net interest margin improving

ANZ delivers another strong quarter of mortgage growth with net interest margin improving

BNZ makes cuts to floating mortgage rates and its farm first overdraft following OCR cut

BNZ makes cuts to floating mortgage rates and its farm first overdraft following OCR cut

BNZ reunites with mortgage brokers, opening itself to 22% of the market, as it strives to boost home loan marketshare

BNZ reunites with mortgage brokers, opening itself to 22% of the market, as it strives to boost home loan marketshare

Westpac swoops on BNZ's Air NZ airpoints gig, BNZ promises new loyalty programme with more flexibility and choice

Westpac swoops on BNZ's Air NZ airpoints gig, BNZ promises new loyalty programme with more flexibility and choice

Marketing & retail director Craig Herbison says BNZ looking to 'reciprocate' value received from having all of a customer's banking business back to customer

Marketing & retail director Craig Herbison says BNZ looking to 'reciprocate' value received from having all of a customer's banking business back to customer

BNZ CEO Anthony Healy unveils executive team restructure, says it's needed to sharpen the bank's capacity to meet customer needs

BNZ CEO Anthony Healy unveils executive team restructure, says it's needed to sharpen the bank's capacity to meet customer needs