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Susan Taylor

Travel insurers face risks and pressures that may mean travelers won't be able to buy travel coverage for a reasonable price in future, creating a Catch-22 for the travel industry generally. Should the taxpayer underwrite the risks?
28th Sep 20, 9:44am
9
Travel insurers face risks and pressures that may mean travelers won't be able to buy travel coverage for a reasonable price in future, creating a Catch-22 for the travel industry generally. Should the taxpayer underwrite the risks?
Questions raised over NZ's financial services consumer dispute resolution model with the four competing schemes incentivised to sell themselves to the industry
9th May 18, 4:03pm
by Jenée Tibshraeny
2
Questions raised over NZ's financial services consumer dispute resolution model with the four competing schemes incentivised to sell themselves to the industry
Commerce and Consumer Affairs Minister commits to a 'significant package of insurance contract law reform in 2018'; Admits archaic disclosure rules are divisive
23rd May 17, 9:15am
by Jenée Tibshraeny
9
Commerce and Consumer Affairs Minister commits to a 'significant package of insurance contract law reform in 2018'; Admits archaic disclosure rules are divisive
Independent complaints body warns: Don't cancel your old life insurance policy until the stand down period of your new one has lapsed
19th May 17, 10:43am
by Jenée Tibshraeny
Independent complaints body warns: Don't cancel your old life insurance policy until the stand down period of your new one has lapsed
Fullerton Markets - 'Asia’s fastest growing brokerage firm', Bill English, and Wellington: 'The next financial hub of New Zealand'
19th Dec 16, 11:10am
12
Fullerton Markets - 'Asia’s fastest growing brokerage firm', Bill English, and Wellington: 'The next financial hub of New Zealand'
A look into why credit card travel insurance Ts and Cs are worth a read
9th Jun 15, 3:08pm
by Jenée Tibshraeny
3
A look into why credit card travel insurance Ts and Cs are worth a read
How to ensure your insurance broker/advisor isn't compromising your interests for their back pocket
16th Mar 15, 12:16pm
by Jenée Tibshraeny
How to ensure your insurance broker/advisor isn't compromising your interests for their back pocket
NZ links to Irish sub-prime stoush highlight the potential for an undesirable form of regulatory arbitrage around our AML law
26th Feb 15, 4:18pm
NZ links to Irish sub-prime stoush highlight the potential for an undesirable form of regulatory arbitrage around our AML law
New code to see insurers work to set timeframes and be clearer about information customers need to disclose
5th Feb 15, 3:00pm
by Jenée Tibshraeny
1
New code to see insurers work to set timeframes and be clearer about information customers need to disclose
Long contracts in small print that often have complex clauses cause big problems, FSCL finds
13th Nov 13, 3:40pm
by Guest
Long contracts in small print that often have complex clauses cause big problems, FSCL finds
Dispute resolution scheme FSCL says more borrowers are complaining about consumer lending, especially car loans
21st Aug 13, 12:43pm
Dispute resolution scheme FSCL says more borrowers are complaining about consumer lending, especially car loans
Amanda Morrall talks to FSCL CEO Susan Taylor about how to lodge a complaint about your financial services provider
10th Dec 12, 5:20pm
by Amanda Morrall
7
Amanda Morrall talks to FSCL CEO Susan Taylor about how to lodge a complaint about your financial services provider
Travel insurance claims denials top the list of complaints for new dispute resolution board, officials warn travelers to read the fine print first
25th Oct 12, 4:49pm
by Amanda Morrall
3
Travel insurance claims denials top the list of complaints for new dispute resolution board, officials warn travelers to read the fine print first