Susan Taylor

9th May 18, 4:03pm
Questions raised over NZ's financial services consumer dispute resolution model with the four competing schemes incentivised to sell themselves to the industry
Questions raised over NZ's financial services consumer dispute resolution model with the four competing schemes incentivised to sell themselves to the industry
9th May 18, 4:03pm
[Updated]
23rd May 17, 9:15am
Commerce and Consumer Affairs Minister commits to a 'significant package of insurance contract law reform in 2018'; Admits archaic disclosure rules are divisive
[Updated]
Commerce and Consumer Affairs Minister commits to a 'significant package of insurance contract law reform in 2018'; Admits archaic disclosure rules are divisive
23rd May 17, 9:15am
19th May 17, 10:43am
Independent complaints body warns: Don't cancel your old life insurance policy until the stand down period of your new one has lapsed
Independent complaints body warns: Don't cancel your old life insurance policy until the stand down period of your new one has lapsed
19th May 17, 10:43am
19th Dec 16, 11:10am
Fullerton Markets - 'Asia’s fastest growing brokerage firm', Bill English, and Wellington: 'The next financial hub of New Zealand'
Fullerton Markets - 'Asia’s fastest growing brokerage firm', Bill English, and Wellington: 'The next financial hub of New Zealand'
19th Dec 16, 11:10am
9th Jun 15, 3:08pm
A look into why credit card travel insurance Ts and Cs are worth a read
A look into why credit card travel insurance Ts and Cs are worth a read
9th Jun 15, 3:08pm
16th Mar 15, 12:16pm
How to ensure your insurance broker/advisor isn't compromising your interests for their back pocket
How to ensure your insurance broker/advisor isn't compromising your interests for their back pocket
16th Mar 15, 12:16pm
26th Feb 15, 4:18pm
NZ links to Irish sub-prime stoush highlight the potential for an undesirable form of regulatory arbitrage around our AML law
NZ links to Irish sub-prime stoush highlight the potential for an undesirable form of regulatory arbitrage around our AML law
26th Feb 15, 4:18pm
5th Feb 15, 3:00pm
New code to see insurers work to set timeframes and be clearer about information customers need to disclose
New code to see insurers work to set timeframes and be clearer about information customers need to disclose
5th Feb 15, 3:00pm
13th Nov 13, 3:40pm
by Guest
Long contracts in small print that often have complex clauses cause big problems, FSCL finds
Long contracts in small print that often have complex clauses cause big problems, FSCL finds
13th Nov 13, 3:40pm
21st Aug 13, 12:43pm
Dispute resolution scheme FSCL says more borrowers are complaining about consumer lending, especially car loans
Dispute resolution scheme FSCL says more borrowers are complaining about consumer lending, especially car loans
21st Aug 13, 12:43pm
10th Dec 12, 5:20pm
Amanda Morrall talks to FSCL CEO Susan Taylor about how to lodge a complaint about your financial services provider
Amanda Morrall talks to FSCL CEO Susan Taylor about how to lodge a complaint about your financial services provider
10th Dec 12, 5:20pm
25th Oct 12, 4:49pm
Travel insurance claims denials top the list of complaints for new dispute resolution board, officials warn travelers to read the fine print first
Travel insurance claims denials top the list of complaints for new dispute resolution board, officials warn travelers to read the fine print first
25th Oct 12, 4:49pm