By Gareth Vaughan
So called "exception fees" paid by Kiwibank customers were "out of all proportion or unrelated" to the loss or damage the bank could have sustained through a customer's late payment or being overdrawn on an account, the group suing Kiwibank on behalf of some of its customers says.
This is among the points made in a statement of claim by Fair Play on Fees, which says it's suing Kiwibank through a "class action" on behalf of about 6,000 of the bank's customers.
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