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TSB, Kiwibank take Roy Morgan's monthly banking and finance customer satisfaction gongs for September

Business
TSB, Kiwibank take Roy Morgan's monthly banking and finance customer satisfaction gongs for September
<a href="http://www.shutterstock.com/">Image sourced from Shutterstock.com</a>

TSB Bank and Kiwibank have again taken the honours, but ASB and Rabobank are the movers in Roy Morgan Research's latest banking and finance monthly customer satisfaction survey.

TSB was named September's Financial Institution of the Month, winning for the eleventh time in the last 12 months.

And Kiwibank again won the Major Bank of the Month category for September.

The major bank category is for banks with at least 7.5% market share.

The financial institution category includes banks, insurers, and some financial service providers.

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