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Amanda Morrall looks at the currency conversion margins on credit and debit cards used for foreign travel

Currencies
Amanda Morrall looks at the currency conversion margins on credit and debit cards used for foreign travel

By Amanda Morrall

A danger of being on holidays, particularly in a country that is relatively cheap to travel in, is the temptation to spend more than you would otherwise and to let your financial guard down. .At least that was my experience on a trip a few weeks back to Bali.

As holidays are meant to be a vacation, including from yourself, it's hardly any wonder or huge personal finance crime that this should happen. The aggrieving factor for me, post holiday, is not the amount of money put into the hands of locals (that's particulary the case in a developing country) but the amount of money siphoned off by the banks and credit cards companies, disproportionate to the price of the goods and services purchased.

There's a name for this but unless you're one to read the fine print in the mail-out brochure you received when you got your car in the post, you're unlikely to be familiar with it.

In New Zealand, it's what's referred to by banks and credit card issuers as the currency conversion fee. In North America and other continents it's called an FTF: foreign transaction fee.

What tweaked my attention to this was an article I came across on one of the many personal finance blogs I visit. The story, posted on creditcardratings.com, cited the top 36 credit cards without foreign transaction fees. Curious to know whether card issuers here were doing the same, I had a look at the credit card fee section on interest.co.nz. No such luck I'm afraid.

As you'll see from this chart below, the various banks charge between  1.85 and 2.5% for the currency conversion margins. Typically, this fee is calculated by converting the amount of the purchase into New Zealand dollars and then applying the margin.

Credit card fees ANZ ASB Bank Direct BNZ National
Bank
Kiwi
bank
TSB Westpac
Currency conversion margins 2.50% 2.25% 1.85% 2.25% 2.50% 2.50% 2.00% 2.50%

As I've written many times before, I'm not a big credit card user. On this particular trip, I took US$400 in bills and packed my VISA debit card, which I was assured would work, which it did.  I did have a back-up credit card, a Canadian card, which I used once on a Western priced boutiquey Bamboo 'hotel" that I fell in love with. When I ran out of cash, I ended up making cash withdrawals (1 million rupiahs NZ$109 at a go) from my New Zealand bank account.

While I expect I'd be fuming over the currency conversion margins, and rightly so given that in more competitive markets there are none, the holiday glow was tarnished instead by the banking charges applied for tapping my savings. For every 1 million rupiah withdrawal, the servicing ATM took $8 and another $3 went to my bank presumably.

In hindsight I probably would have saved myself more than a few bucks by putting everything on the plastic. However, as not many vendors accept VISA or Mastercard I would likely have incurred even higher charges taking out interest bearing cash advances. Another option would have been to take out large sums of money at time, which is normally what I do when I"m forced to use an ATM that doesn't belong to my bank. Due to my discomfort with travelling with large amounts of cash, despite travelling with a very tall Aussie, I was reluctant to go that route. Also, not having been to Bali before and paying in monopoly like amounts, I naively expected 1 million rupiah to last longer than it did. Bali is cheap but not ridiculously so as I'd imagined.

Of course, more planning, more research, having a calculator on hand at all times, would likely have prepared me and allowed me to adopt a strategy that would have saved me some money. My regret isn't the amount of money spent, only that the half a million odd rupiahs (NZ$65) wasted on ATM fees would have been better spent buying stuff from the locals instead.

And the lingering question I have is why NZ credit card issuers aren't waiving currency conversion margins as is the case in the U.S. and elsewhere.

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11 Comments

I'd be interested to see the spreads over interbank rates, both for the NZ cards and the foreign ones that claim to be fee-free? It's easy to offer 'commission-free' FX, you just factor it into the rate.

 

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We had a client who made a purchase from an NZ site using her Kiwibank Mastercard. The seller used Paypal, and charge in NZ dollars. Paypal for some reason (they blamed Kiwibank, Kiwibank blamed them) took the money in US dollars rather than NZ. The result ended up being her $294 order cost $302.67 (two lots of conversion margin) plus $3.03 plus $4.54 - over $16 in fees.

 

Whenver I go overseas I research the cheapest way to pay. If I'm going to Australia I load my ASB Visa a few hundred into the black and get cash out from a Commonwealth Bank (who own ASB) ATM. Saves a chunk of fees. I use that for smaller purchases, and just pay with the same credit card for bigger things.

 

Further afield I'll do much the same, but withdraw cash from any ATM using my normal Kiwibank EFTPOS card. It's about $6 per withdrawl so I always get a decent chunk which works well (until you get pickpocketed in Barcelona straight after going to the ATM - a 400 euro mistake. Fortunately the insurance company looked after me).

 

Big cash withdrawls are easier to track than using your credit card repeatedly. When I was getting out 500 euro every other day I realised it was time to start being a wee bit more frugal!

 

Basically no matter what you do you're going to get stung with fees. Like everything in the finance world though, it's about planning where you're going to get the best deal. Do the research and you can save hundreds.

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Hi,

I use paypal quite a lot, Ive never seen this as an issue. What I used to see in the past was kiwibank charged me an arm and a leg in various fees, ie conversion AND a set fee. Via paypal its simpler one conversion fee I get to see upfront and agree to or not and my CC isnt as exposed.

regards

 

 

 

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There are a lot of things NZ CC issuers dont do here....for instance in the UK I used to get a 30 day guarantee so if the goods got damaged or stolen I could claim it back.  Also if I rang up and challenged a transaction the issuers immediately blocked it and took on sorting it on my behalf.  Here its you are on your own mate....even if the transaction is in say hawaii and you have never been there....they expect you to ring up and get it reversed....I was quite shocked when I realised just how ignored you are in NZ.

regards

 

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my westpac credit card does the insurance thing for me and also Westpac is part of the global alliance which means they have a network of banks around the world to avoid the $8.00 international ATM fee

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I'm taking a loaded-up AirNZ Onesmart card on my next trip to Europe. It costs $1 to load money onto the card, their currency spread is comparative to the banks, and they don't charge an ATM withdrawal fee on overseas transactions. I found this to be the cheapest option available at the mo - though the card itself is quite flimsy which is a shame.

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That's interesting to note. Thanks. I've been meaning to do a review on this card. Safe to say the benefits outweight the annual charges? Also you're required to keep a certain balance on the card right? I have a card but still haven't activated it as I'm not convinced of its merits. Was disapppointed to discover you can't accumulate points for travel independent of the other hooks.

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No minimum balace required, but if you hold a NZD balance on the card they charge $1.95 monthly account fee (unless you deposit $500+ within that month). If you hold only foreign currency on the card then there's no monthly fee, but a $1.95 inactivity fee if you don't make a transaction within 3 months. Easiest thing to do is just spend all the money and don't have a balance - then no fee is charged.

Can't comment on its use overseas yet, but I did find that I had to choose "credit" when making payments online and not "Mastercard Debit", which annoyingly means paying credit card surcharges even though it's not one!

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Living in California and heading to the Uk for a couple of weeks, Virgin Atlantic San Fran to LHR  $800.

 San Fran to AKL $2400 US .  What a croc of Sh*t

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I take that back, Air NZ have dropped the price now its $1300 return.

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Only to Bali?  interest.co.nz is paying far too little.  Amanda, it's time to re-negotiate your rates!

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