consumers
Insurance boss 'astounded' more customers don't shift between insurance providers
26th Nov 13, 3:21pm
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Insurance boss 'astounded' more customers don't shift between insurance providers
Commerce Commission's preliminary view is businesses stinging customers with credit card surcharges aren't breaking the law, MasterCard says
16th Aug 13, 5:06pm
Commerce Commission's preliminary view is businesses stinging customers with credit card surcharges aren't breaking the law, MasterCard says
NZ petrol prices reflect input costs not price gouging, says NZIER
Banks warned to keep up with developments in mobile banking or face losing customers
3rd Apr 13, 4:17pm
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Banks warned to keep up with developments in mobile banking or face losing customers
Three years after predecessor Simon Power looked at it, Justice Minister Judith Collins in no rush to pass legislation allowing proper class actions
13th Mar 13, 4:27pm
Three years after predecessor Simon Power looked at it, Justice Minister Judith Collins in no rush to pass legislation allowing proper class actions
Kiwibank, SBS Bank win financial services categories in Roy Morgan's monthly customer satisfaction awards
30th Oct 12, 1:52pm
Kiwibank, SBS Bank win financial services categories in Roy Morgan's monthly customer satisfaction awards
Banking Ombudsman turning attention to internet and mobile banking as overseas evidence shows rising complaint levels in new banking areas
16th Oct 12, 4:23pm
Banking Ombudsman turning attention to internet and mobile banking as overseas evidence shows rising complaint levels in new banking areas
Commerce Commission 'assessing' bank interest rate swap agreements with farmers, and ANZ National Bank's Rural Growth Fund against Fair Trading Act
4th Oct 12, 4:12pm
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Commerce Commission 'assessing' bank interest rate swap agreements with farmers, and ANZ National Bank's Rural Growth Fund against Fair Trading Act
SBS Bank, Kiwibank once again secure top status in monthly Roy Morgan consumer satisfaction survey
2nd Oct 12, 3:48pm
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SBS Bank, Kiwibank once again secure top status in monthly Roy Morgan consumer satisfaction survey
Roy Morgan Research says Kiwibank and SBS Bank's customers were again the most satisfied in July
7th Sep 12, 4:28pm
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Roy Morgan Research says Kiwibank and SBS Bank's customers were again the most satisfied in July
Kiwibank maintains lead in big bank retail customer satisfaction as BNZ rises to 2nd and National Bank drops to 4th
27th Jul 12, 4:05pm
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Kiwibank maintains lead in big bank retail customer satisfaction as BNZ rises to 2nd and National Bank drops to 4th
Gaining customers' transactional banking business and using information from this is the key to successful retail banking, says E&Y banking expert
17th Jul 12, 4:44pm
Gaining customers' transactional banking business and using information from this is the key to successful retail banking, says E&Y banking expert
NZ owned banks continue 100% success rate in monthly Roy Morgan Research customer satisfaction awards
6th Jul 12, 4:18pm
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NZ owned banks continue 100% success rate in monthly Roy Morgan Research customer satisfaction awards
SBS Bank named Financial Institution of Year, Kiwibank Major Bank of Year in Roy Morgan Research customer satisfaction awards
26th Apr 12, 10:05pm
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SBS Bank named Financial Institution of Year, Kiwibank Major Bank of Year in Roy Morgan Research customer satisfaction awards
Mortgage defaults drive increase in bank customer complaints to Banking Ombudsman
15th Dec 11, 3:35pm
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Mortgage defaults drive increase in bank customer complaints to Banking Ombudsman
Dun & Bradstreet says the Grinch may hit retailers this Xmas with 'unusually conservative attitude' among consumers to credit
18th Oct 11, 11:09am
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Dun & Bradstreet says the Grinch may hit retailers this Xmas with 'unusually conservative attitude' among consumers to credit
Geneva sees key challenge as attracting new equity and debt
25th Jun 10, 5:14pm
Geneva sees key challenge as attracting new equity and debt