sales incentives

FMA's Clare Bolingford says regulator has heard some banks may have reintroduced sales targets, wants confirmation they haven't

FMA's Clare Bolingford says regulator has heard some banks may have reintroduced sales targets, wants confirmation they haven't

The FMA's Clare Bolingford outlines why and how New Zealand is getting a conduct regime overseeing financial institutions, and what it means for customers

The FMA's Clare Bolingford outlines why and how New Zealand is getting a conduct regime overseeing financial institutions, and what it means for customers

Gareth Vaughan looks at how and why a risk-off mindset is dominating at NZ's major banks

Gareth Vaughan looks at how and why a risk-off mindset is dominating at NZ's major banks

Government's proposed conduct licensing regime for financial service providers will make them accountable for sales to consumers by contracted intermediaries & ban target-based sales incentives

Government's proposed conduct licensing regime for financial service providers will make them accountable for sales to consumers by contracted intermediaries & ban target-based sales incentives

Commerce & Consumer Affairs Minister Kris Faafoi pledges measures to improve financial services sector conduct shortly as regulators bemoan poor life insurer conduct and culture

Commerce & Consumer Affairs Minister Kris Faafoi pledges measures to improve financial services sector conduct shortly as regulators bemoan poor life insurer conduct and culture

FMA CEO Rob Everett says without regulators' threat to report back to the public banks wouldn't have removed sales incentives on their own, and might have resisted the move if the FMA & RBNZ had just asked them to do it privately

FMA CEO Rob Everett says without regulators' threat to report back to the public banks wouldn't have removed sales incentives on their own, and might have resisted the move if the FMA & RBNZ had just asked them to do it privately

Banks have had to remove incentives linked to sales and are being told to ensure good outcomes for all customers. Here, ANZ, BNZ and Westpac's CEOs talk about how this is progressing

Banks have had to remove incentives linked to sales and are being told to ensure good outcomes for all customers. Here, ANZ, BNZ and Westpac's CEOs talk about how this is progressing

A 'principles-based' approach towards regulating conduct and culture may sound flaky but it's the best option, say lawyer, ombudsman and consultant

A 'principles-based' approach towards regulating conduct and culture may sound flaky but it's the best option, say lawyer, ombudsman and consultant

David Hargreaves argues that the Government must take a more realistic approach than currently intended in its initiatives on financial conduct

David Hargreaves argues that the Government must take a more realistic approach than currently intended in its initiatives on financial conduct

Rip-off insurance products could be banned, banks made to get 'conduct' licences, insurers given time limits to settle claims, and bank/insurance managers held personally liable for misconduct under law changes being considered

Rip-off insurance products could be banned, banks made to get 'conduct' licences, insurers given time limits to settle claims, and bank/insurance managers held personally liable for misconduct under law changes being considered

Amid ongoing activity around the FMA-Reserve Bank review of banks' conduct and culture, a Consumer NZ survey finds one in five bank customers being offered products they didn't request

Amid ongoing activity around the FMA-Reserve Bank review of banks' conduct and culture, a Consumer NZ survey finds one in five bank customers being offered products they didn't request

Bank CEO says meeting new regulatory requirements by removing pay incentives linked to sales resulted in an initial drop in sales of up to 20%

Bank CEO says meeting new regulatory requirements by removing pay incentives linked to sales resulted in an initial drop in sales of up to 20%

FMA and RBNZ say 'thorough' review of responses from 11 banks to conduct and culture review will take several weeks

FMA and RBNZ say 'thorough' review of responses from 11 banks to conduct and culture review will take several weeks

Update from Stephen Sedgwick says Aussie banks weaning themselves off reliance on pay incentives linked to sales in retail banking

Update from Stephen Sedgwick says Aussie banks weaning themselves off reliance on pay incentives linked to sales in retail banking

A closer look at the pending commission crackdown Commerce and Consumer Affairs Minister Kris Faafoi sees when he glances across the Tasman

A closer look at the pending commission crackdown Commerce and Consumer Affairs Minister Kris Faafoi sees when he glances across the Tasman