IFSO
Tower gets ahead of regulatory curve by committing to taking a more consumer-friendly approach towards disclosure; IAG begs the Government not to make it go this far
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Tower gets ahead of regulatory curve by committing to taking a more consumer-friendly approach towards disclosure; IAG begs the Government not to make it go this far
A 'principles-based' approach towards regulating conduct and culture may sound flaky but it's the best option, say lawyer, ombudsman and consultant
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A 'principles-based' approach towards regulating conduct and culture may sound flaky but it's the best option, say lawyer, ombudsman and consultant
Schemes that deal with complaints people make about their financial service providers urge the Government not to go too far in making them report all the misconduct they see to regulators
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Schemes that deal with complaints people make about their financial service providers urge the Government not to go too far in making them report all the misconduct they see to regulators
Questions raised over NZ's financial services consumer dispute resolution model with the four competing schemes incentivised to sell themselves to the industry
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Questions raised over NZ's financial services consumer dispute resolution model with the four competing schemes incentivised to sell themselves to the industry
Insurance and Financial Services Ombudsman advises those hit by the storm to take photos of damage and contact their insurers before cleaning up
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Insurance and Financial Services Ombudsman advises those hit by the storm to take photos of damage and contact their insurers before cleaning up
Government commits to reviewing archaic laws criticised for putting consumers on the back foot when dealing with insurers
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Government commits to reviewing archaic laws criticised for putting consumers on the back foot when dealing with insurers
Lawyer concerned insurers' archaic practice of good faith risks seeing society take a backwards step when it comes to mental health awareness
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Lawyer concerned insurers' archaic practice of good faith risks seeing society take a backwards step when it comes to mental health awareness
Commerce and Consumer Affairs Minister Jacqui Dean 'not in a position' to say whether claims handling will be included in big insurance regulation reforms planned for next year
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Commerce and Consumer Affairs Minister Jacqui Dean 'not in a position' to say whether claims handling will be included in big insurance regulation reforms planned for next year
Commerce and Consumer Affairs Minister commits to a 'significant package of insurance contract law reform in 2018'; Admits archaic disclosure rules are divisive
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Commerce and Consumer Affairs Minister commits to a 'significant package of insurance contract law reform in 2018'; Admits archaic disclosure rules are divisive
Insurers urge those affected by the quakes to document damage, lodge claims with EQC in the first instance, and be assured there's money in the kitty to cover the costs
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Insurers urge those affected by the quakes to document damage, lodge claims with EQC in the first instance, and be assured there's money in the kitty to cover the costs
What property owners need to know as their insurers duck for cover to avoid being lumped with meth damage bills
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What property owners need to know as their insurers duck for cover to avoid being lumped with meth damage bills