Karen Stevens

9th May 18, 4:03pm
Questions raised over NZ's financial services consumer dispute resolution model with the four competing schemes incentivised to sell themselves to the industry
Questions raised over NZ's financial services consumer dispute resolution model with the four competing schemes incentivised to sell themselves to the industry
9th May 18, 4:03pm
11th Apr 18, 2:21pm
Insurance and Financial Services Ombudsman advises those hit by the storm to take photos of damage and contact their insurers before cleaning up
Insurance and Financial Services Ombudsman advises those hit by the storm to take photos of damage and contact their insurers before cleaning up
11th Apr 18, 2:21pm
[Updated]
6th Mar 18, 11:47am
Government commits to reviewing archaic laws criticised for putting consumers on the back foot when dealing with insurers
[Updated]
Government commits to reviewing archaic laws criticised for putting consumers on the back foot when dealing with insurers
6th Mar 18, 11:47am
16th Aug 17, 11:16am
by Guest
Lawyer concerned insurers' archaic practice of good faith risks seeing society take a backwards step when it comes to mental health awareness 
Lawyer concerned insurers' archaic practice of good faith risks seeing society take a backwards step when it comes to mental health awareness 
16th Aug 17, 11:16am
19th Jun 17, 12:02pm
Commerce and Consumer Affairs Minister Jacqui Dean 'not in a position' to say whether claims handling will be included in big insurance regulation reforms planned for next year
Commerce and Consumer Affairs Minister Jacqui Dean 'not in a position' to say whether claims handling will be included in big insurance regulation reforms planned for next year
19th Jun 17, 12:02pm
[Updated]
23rd May 17, 9:15am
Commerce and Consumer Affairs Minister commits to a 'significant package of insurance contract law reform in 2018'; Admits archaic disclosure rules are divisive
[Updated]
Commerce and Consumer Affairs Minister commits to a 'significant package of insurance contract law reform in 2018'; Admits archaic disclosure rules are divisive
23rd May 17, 9:15am
[Updated]
8th Apr 16, 6:06am
Treasury voices anxiety over the way CERA is handing over the management of Christchurch's major rebuild projects to other entities
[Updated]
Treasury voices anxiety over the way CERA is handing over the management of Christchurch's major rebuild projects to other entities
8th Apr 16, 6:06am
10th Feb 16, 11:07am
IAG trumps Vero in the comprehensive car insurance department, providing more up to date policies for less; study reveals how your car insurer may leave you hanging if you're liable for injuring someone in an accident
IAG trumps Vero in the comprehensive car insurance department, providing more up to date policies for less; study reveals how your car insurer may leave you hanging if you're liable for injuring someone in an accident
10th Feb 16, 11:07am
22nd Dec 15, 2:12pm
Seven things you can do to ensure your insurer has your back during the festive season
Seven things you can do to ensure your insurer has your back during the festive season
22nd Dec 15, 2:12pm
24th Sep 15, 2:32pm
Canterbury earthquake insurance lessons yet to be put into practice, as people continue to be stumped by their insurers
Canterbury earthquake insurance lessons yet to be put into practice, as people continue to be stumped by their insurers
24th Sep 15, 2:32pm
15th Jul 15, 3:42pm
How to avoid receiving a million dollar bill for burning your toast and causing a fire in your apartment block
How to avoid receiving a million dollar bill for burning your toast and causing a fire in your apartment block
15th Jul 15, 3:42pm
1st May 15, 5:00am
Andrew Hooker accuses insurance companies of ignoring Fair Insurance Code when push comes to shove
Andrew Hooker accuses insurance companies of ignoring Fair Insurance Code when push comes to shove
1st May 15, 5:00am
6th Mar 15, 5:00am
Govt consulting on whether to give independent dispute resolution bodies more power to handle costly insurance-related disputes
Govt consulting on whether to give independent dispute resolution bodies more power to handle costly insurance-related disputes
6th Mar 15, 5:00am
30th Dec 14, 12:26pm
by Guest
Insurance & Savings Ombudsman's top tips to avoid holiday havoc
Insurance & Savings Ombudsman's top tips to avoid holiday havoc
30th Dec 14, 12:26pm
11th Oct 13, 9:42am
by Guest
Is the insurance industry's disputes resolution scheme just protecting its owners, wonders a Christchurch insurance claimant
Is the insurance industry's disputes resolution scheme just protecting its owners, wonders a Christchurch insurance claimant
11th Oct 13, 9:42am
14th Feb 10, 3:00pm
Insurance tips: You must disclose everything - even after you pay the premium
Insurance tips: You must disclose everything - even after you pay the premium
14th Feb 10, 3:00pm