consumers
Govt proposes law change to require overseas retailers selling goods to New Zealanders online to start paying GST; Change won't necessarily cost online shoppers more
18th Oct 18, 10:06am
30
Govt proposes law change to require overseas retailers selling goods to New Zealanders online to start paying GST; Change won't necessarily cost online shoppers more
Learn how to avoid becoming a fraud victim with these tips from the Commission for Financial Capability's Little Black Book of Scams
15th Oct 18, 12:22pm
4
Learn how to avoid becoming a fraud victim with these tips from the Commission for Financial Capability's Little Black Book of Scams
Interest-free 'buy now pay later' products such as Afterpay, PartPay, Laybuy and Oxipay, to remain outside the CCCFA, MBIE says
12th Oct 18, 10:58am
1
Interest-free 'buy now pay later' products such as Afterpay, PartPay, Laybuy and Oxipay, to remain outside the CCCFA, MBIE says
Loan shark crackdown includes interest & fee caps, fit & proper person test and tougher penalties, Commerce & Consumer Affairs Minister Kris Faafoi says
10th Oct 18, 10:10am
81
Loan shark crackdown includes interest & fee caps, fit & proper person test and tougher penalties, Commerce & Consumer Affairs Minister Kris Faafoi says
Amid growing frustration at the continuing increase in KiwiSaver fees, the FMA plans a data-driven analytical review of fees
9th Oct 18, 2:00pm
6
Amid growing frustration at the continuing increase in KiwiSaver fees, the FMA plans a data-driven analytical review of fees
PM responds to outcry over high petrol prices by rushing through law change requiring petrol companies to come clean to the ComCom
8th Oct 18, 4:36pm
128
PM responds to outcry over high petrol prices by rushing through law change requiring petrol companies to come clean to the ComCom
Australian consumers are getting an inquiry into 'excessive' foreign currency conversion fees, so could their New Zealand counterparts also get one?
8th Oct 18, 12:17pm
21
Australian consumers are getting an inquiry into 'excessive' foreign currency conversion fees, so could their New Zealand counterparts also get one?
Commerce & Consumer Affairs Minister Kris Faafoi off to Sydney to talk open banking as he mulls whether there's a govt role in 'opening up NZ’s banking regime further'
27th Sep 18, 4:50pm
Commerce & Consumer Affairs Minister Kris Faafoi off to Sydney to talk open banking as he mulls whether there's a govt role in 'opening up NZ’s banking regime further'
Financial Advice New Zealand rejects concerns about mortgage broker commissions raised by Consumer NZ in wake of Aussie Royal Commission
26th Sep 18, 7:19am
7
Financial Advice New Zealand rejects concerns about mortgage broker commissions raised by Consumer NZ in wake of Aussie Royal Commission
Bank terms and conditions are where it is most obvious that your deal with them is not an equal balanced arrangement, even if it is in plain language
25th Sep 18, 3:34pm
38
Bank terms and conditions are where it is most obvious that your deal with them is not an equal balanced arrangement, even if it is in plain language
Bank for International Settlements highlights the dominance of consumer lending in New Zealand fintech sector
25th Sep 18, 2:02pm
Bank for International Settlements highlights the dominance of consumer lending in New Zealand fintech sector
Banking Ombudsman Scheme working on sector-wide complaints data system as it mulls increasing the limit on customer claims to $350,000
21st Sep 18, 5:00am
Banking Ombudsman Scheme working on sector-wide complaints data system as it mulls increasing the limit on customer claims to $350,000
Bank lobby group the New Zealand Bankers' Association developing an industry-wide whistleblower standard as FMA & RBNZ bank probe is labelled 'closed-door'
18th Sep 18, 5:03pm
Bank lobby group the New Zealand Bankers' Association developing an industry-wide whistleblower standard as FMA & RBNZ bank probe is labelled 'closed-door'
Bernstein's Michael Parker takes a look at the growth of Chinese consumer debt and concludes that it may well be a problem, but not for a long time yet
12th Sep 18, 12:11pm
Bernstein's Michael Parker takes a look at the growth of Chinese consumer debt and concludes that it may well be a problem, but not for a long time yet
FMA boss calls for financial services firms to stop focusing on shareholders at the expense of customers, with public trust the worst it has been since the GFC
7th Sep 18, 7:46am
3
FMA boss calls for financial services firms to stop focusing on shareholders at the expense of customers, with public trust the worst it has been since the GFC
The thief who was able to get a new Q Mastercard issued in someone else's name after stealing their wallet, also obtained a Gem Visa card in the victim's name
25th Aug 18, 10:02am
The thief who was able to get a new Q Mastercard issued in someone else's name after stealing their wallet, also obtained a Gem Visa card in the victim's name
Siah Hwee Ang says even large multinational corporations have to be nimble when it comes to responding to trends and opportunities that see the most savvy Chinese entrepreneurs come out to play
13th Aug 18, 9:07am
4
Siah Hwee Ang says even large multinational corporations have to be nimble when it comes to responding to trends and opportunities that see the most savvy Chinese entrepreneurs come out to play
Australian Productivity Commission proposes a formal, accountable reporting line to bank board and regulator putting substance to banks' marketing claim they put customers first
7th Aug 18, 10:40am
5
Australian Productivity Commission proposes a formal, accountable reporting line to bank board and regulator putting substance to banks' marketing claim they put customers first
Chinese consumers continue to spend and foreign brands are enjoying their share, Siah Hwee Ang says
31st Jul 18, 10:42am
3
Chinese consumers continue to spend and foreign brands are enjoying their share, Siah Hwee Ang says
Work underway to boost Banking Ombudsman oversight of banks' internal dispute resolution processes as Westpac looks for lessons
27th Jul 18, 4:04pm
Work underway to boost Banking Ombudsman oversight of banks' internal dispute resolution processes as Westpac looks for lessons
Will new stricter 'cartel' laws undermine buying groups and franchising territories, adding to NZ's struggles to deliver savings to consumers? Or as Duncan Webb says, deter deceptive, immoral behaviour
24th Jul 18, 9:50am
12
Will new stricter 'cartel' laws undermine buying groups and franchising territories, adding to NZ's struggles to deliver savings to consumers? Or as Duncan Webb says, deter deceptive, immoral behaviour
As NZ regulators investigate banks' conduct & culture they should take a leaf out of ASIC's book and probe the credit card market too, Gareth Vaughan argues
5th Jul 18, 1:54pm
11
As NZ regulators investigate banks' conduct & culture they should take a leaf out of ASIC's book and probe the credit card market too, Gareth Vaughan argues
Gareth Vaughan argues the flawed Financial Service Providers' Register is a factor in consumer lending problems & it should be dumped with consumer lenders licensed
29th Jun 18, 5:00am
5
Gareth Vaughan argues the flawed Financial Service Providers' Register is a factor in consumer lending problems & it should be dumped with consumer lenders licensed
Ministry of Business, Innovation & Employment discussion paper details how caps on consumer lender's interest rates and fees might work
28th Jun 18, 10:21am
Ministry of Business, Innovation & Employment discussion paper details how caps on consumer lender's interest rates and fees might work
Commerce & Consumer Affairs Minister Kris Faafoi leaving door open for interchange fees to be regulated, wants to see tangible examples of open banking working within a year
27th Jun 18, 12:00pm
2
Commerce & Consumer Affairs Minister Kris Faafoi leaving door open for interchange fees to be regulated, wants to see tangible examples of open banking working within a year